Front Desk Medical Receptionist

Job Description

Job Description

Description:

Position Details:

• Role: Front Desk Medical Receptionist
• Location: Mill Creek Location
• Status: Part-Time| Evening Shift Monday-Friday 
• Compensation: $18.00 – $22.00 per hour

Who we are:

Experience Momentum is a thriving, mission-driven wellness center located in Mill Creek, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. With 400+ five-star Google reviews, we are a leader in both clinical expertise and patient connection. We are intentional about creating an inclusive, welcoming environment where our clients and staff feel seen, heard, valued, and respected.

Learn more about us: Website: | IG: @experiencemomentum

What we offer:

• Consistent Hours: Monday–Friday
• Leadership opportunities
• Team members that push each other to their full potential
• Benefits packages for qualifying full and part-time team members
• Fitness membership
• 25% off cash services

What You’ll Do:

• Greet & Support Clients: Be the friendly face that welcomes every client into our space—warmly, respectfully, and professionally.
• Manage Appointments: Coordinate scheduling across our service lines to maximize availability and streamline care.
• Process Payments: Accurately collect copays, balances, and payment information while maintaining a professional tone.
• Support Communications: Answer calls, respond to referrals, manage faxes, and deliver timely follow-ups to patients.
• Maintain Records: Keep client accounts up-to-date, ensuring all demographic and insurance information is current.
• Handle Inquiries: Respond clearly and compassionately to a range of client questions, including those related to Motor Vehicle Accident and L&I cases.
• Be a Team Player: Pitch in with additional administrative duties that help keep the clinic running smoothly.

Who You Are:

• A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment
• A clear communicator who can navigate sensitive or complex patient scenarios with grace
• Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently
• Previous experience in a medical, clinical, or wellness setting strongly preferred

Benefits Include:

• 401(k) with employer match after two months
• Paid time off accrual
• Paid Volunteer Day
• Free group fitness class access
• Employee discounts on services

Experience Momentum participates in E-Verify to confirm the identity and employment authorization of all newly hired employees. To learn more about E-Verify, please visit

Requirements:

• Customer service experience preferred
• Must be able to work closing shift M-F (M-TH until 7:15pm, F until 5:45pm)