COO/Deputy Director (Manager I,) Grade M1

Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $132,732 to $230,261, based on the candidate’s qualifications and experience.

WHO WE ARE

The Department of General Services (DGS) is comprisedof many diverse functions sharing a common and critical mission: providing service to Montgomery County departments and offices that enable them to serve the public. Our success is measured by how we help others succeed.

WHO WE ARE LOOKING FOR

Montgomery County Government, Department of General Services (DGS), seeks a highly skilled and experienced individual with a solid executive level background to manage the day-to-day service operations of the Division of Facilities Management, Division of Fleet Management, Human Capital Management, Contract Services, County Print & Mail Services, Records Management and Archives, and Americans with Disabilities Act (ADA) Compliance.

This position is a de-facto member of the Climate Ambassador's group, specifically due to the management of the County's facilities. This ancillary task does require meeting at least quarterly, providing input, and follow-through on certain initiatives.

PROGRAM SUMMARY

The Division of Facilities Management (DFM) delivers operational and mission critical services 24 hours a day seven days a week on behalf of County residents and Montgomery County Government. DFM manages over 400 County buildings, ensuring they are maintained at the highest level to provide a comfortable environment for employees and the public. DFM consists of Facilities Management, Engineering Services, Maintenance Repairs, Building Renovations and Inspection Services. DFM is a customer-driven support organization responsible for providing facilities management services to all agencies and offices. We are committed to planning, developing and maintaining a safe, sustainable and high-quality working environment for Montgomery County residents and employees. The Americans with Disabilities Act (ADA) initiatives requiring physical project management and implementation are developed, managed, and executed via the Division of Facilities Management.

The Division of Fleet Management is an integral part of the Department of General Services and provides all administrative, public safety and transit services vehicle maintenance for the Montgomery County, MD government. With customer mobility as our theme, Fleet Management owns and operates one of the largest government vehicle fleets in the State of Maryland consisting of 4,361 vehicles. These vehicles serve the transportation needs of five County business groups that represent 30 individual departments.

The Central Duplicating, Imaging, Archiving, & Mail Services program provides timely and efficient document management to County Government through high-speed digital printing services; desktop and electronic publishing; high-speed color digital printing; full-service bindery; large format and banner printing; digital imaging; and electronic and physical archiving of County records in accordance with state and federal guidelines and regulations. The program administers and manages the countywide paper and copier contracts. A full-service mail operation processes all classes of incoming, interoffice, and outgoing mail to the U.S. Postal Service and County departments and agencies.

The Division of Central Services provides oversight and direction for the preparation and monitoring of the Operating and Capital Improvements Program (CIP) budgets for the Department; payment processing; and oversight of all personnel activities. The Division of Central Services also handles administration of the day-to-day operations of the Department including direct service delivery, training, and oversight of procurement and contract management for the Department.

The Deputy Director, Chief Operating Officer, will provide substantial input and influence on policy to the department director, County Council, the County Executive, other County departments and the public. Regular contacts will include elected or appointed officials of the County government and more frequent contact with their staff as well as representatives and key staff of special interest groups, non-profits, local community and business officials, and Federal, State, and regional local government elected officials and managers regarding matters relevant to the programs and services managed by the Department.

A primary objective for this position will be creating and implementing the Montgomery County Climate Change Action Plan. The successful candidate will have experience pursuing federal and state grants addressing fleet, facility, infrastructure and environmental grants. The position oversees the Equipment Management Operations Center (EMOC) Emergency Plan and acts as lead during emergency responses that require DGS involvement.

As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and cooperation. The individual selected for this position will be considered an Essential Employee. Essential employees must report to work during a period of general emergency or liberal leave.

The duties will include but are not limited to:

• Managing an annual operating budget of $230 million and a portion of the Department’s $2.25 billion capital budget, directing a staff of 448 in the planning, coordination, and provision of a variety of support services in the department;
• Coordinating the Department's emergency operation response team to ensure continued readiness across over 400 county facilities;
• Prioritizing customer, employee and organizational requirements, and maintain and monitor staffing levels;
• Develop and implement an organizational vision and outcome-based strategies that integrate the County Executive's Vision Statement, applying these to facilities and services throughout Montgomery County;
• Advising executive and elected officials on matters regarding property management, contracting, and government-to-government services; and,
• Representing the Department during collective bargaining negotiations and will routinely interact with Union representatives in addressing labor-related matters.

Experience:

Seven (7) years of progressively responsible professional experience in local and state government, procurement and contract administration, facility management, fleet management, four (4) years of which were in a management or executive capacity, specifically executive level management and leadership, budget management, planning and administration, operations management, and policy administration.

Note: The term "executive" is further defined as a high echelon or high-level position in an organization that is assigned technical research, management advisory services responsibilities, or policy-making duties and responsibilities that exert considerable influence on organizational policy, plans, and operations (e.g., County positions at Grade 30 or above).

Education:

Graduation from an accredited college or university with a master's degree.

Equivalency:

An equivalent combination of education and experience may be substituted.

• Chief Operating Officer experience
• Public Administration
• Emergency Response Management
• Public Works Management

• Capital and Operating Budget Management (incoming and outgoing grants)
• Human Capital Management
• Financial Management
• Strategic Planning
• Collaboration and Partnering
• Experience managing multi-million-dollar budget and projects
• Experience as Chief Operating Officer
• Experience in Public Works and Emergency Response Management
• Ten (10) years of progressively responsible professional experience in local and state government, procurement and contract administration, facility management, fleet management