Associate Director, Strategy

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

DEPARTMENT SUMMARY

The Strategy Team is responsible for Enterprise and Program management at ChenMed. We are tasked with maintaining a view of key enterprise efforts across functions to optimize resource allocation and flag potential issues. Our team is assigned with ensuring the Executive Leadership Team is properly informed and faces the right decisions at the right time to clear roadblocks and ensure success. The strategy team is accountable for the management systems & tools used to govern & track enterprise performance, programs, projects and initiatives. The team also supports program management for key strategic efforts as needed. We have close linkages with Finance, Digital and Analytics to ensure financial and tech prioritization is harmonized with strategic priorities. Our team has a direct line to the CEO and Executive Leadership Team.

POSITION SUMMARY

The Associate Director works with Strategy team leadership to solve ChenMed's most difficult challenges and force tradeoff discussions when assessing how/where to allocate precious resources. Senior Associates will leverage knowledge, entrepreneurial drive, leadership, communications, analytics and problem‑solving skills to build strong relationships and deliver results. SA’s will work with multiple Centers of Excellence (COEs) on strategic and operational programs and special projects to gain a broad understanding of the organization. The Senior Associate will be relied upon to deliver outstanding service to support the execution of Enterprise and Program management. As part of an apprenticeship-based development model, SAs are encouraged and coached to achieve personal and professional growth. The ideal candidate is expected to contribute to evolving the Strategy team’s capabilities and shaping our team’s culture.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

The Associate Director Strategy serves as a “general athlete” capable of supporting a broad range of COEs and executive leaders. The role is meant to have the capacity and flexibility to amplify a COE's ability to achieve sustainable bottom‑line results in line with executive priorities in the following categories:

RELATIONSHIPS

Builds strong relationships with Sr. Manager through Managing Director clients; including those beyond direct case experience to stay current on organizational needs and identify opportunities for Strategy to support new programs. Inspires others through teaming excellence by seeking to continuously improve self and others by sharing thoughtful and actionable feedback within program staffing and the Strategy team as a whole. Shows resilience in the face of adversity, demonstrating a high “AQ = Adversity Quotient” through projects that change direction based on results and progress. Owns personal growth and development, demonstrating the capacity and drive to grow into the role of Associate Director. Builds Strategy team culture and capabilities by actively enhancing team skills and onboarding new talent as part of an apprenticeship-based model.

RESULTS

Brings structured thinking to business problems, deconstructing components within the boundaries of owned workstreams. Identifies and focuses on the most important issues, balancing many priorities and making tradeoff decisions daily. Proactively drives processes by taking full ownership and proposing next steps to supervisors. Generates actionable insights from analysis and offers recommendations on changes in action. Conducts high‑quality, zero‑defect analysis, delivering timely and accurate results with minimal oversight. Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES

Exceptional learning agility, resilience and humble mindset. Demonstrated collaboration, project management, problem‑solving, quantitative and qualitative analysis skills. Strong critical thinking skills; ability to develop solutions that address client needs. Clear and concise verbal and written communication; ability to advise executive stakeholders professionally and positively. Outstanding skill in MS Office, especially Excel proficiency and design principles. Ability to tailor approach to customer and get things done in various ways, building alignment and engaging at all levels of a matrixed organization. Ability to lead and prioritize workstreams independently and autonomously. Resourcefulness in delivering results with a customer service orientation, bias to action, and reliability/follow‑through. Spoken and written fluency in English. Less than 10% of travel nationwide. Uses independent judgement.

EDUCATION AND EXPERIENCE CRITERIA

Bachelor’s degree in business administration, public health or related field required; experience may substitute for degree on a year‑for‑year basis above the minimum. Minimum two (2) years of corporate strategy, management consulting, private equity or banking experience OR equivalent experience from a corporate leadership development program. Experience in healthcare service industry and emerging healthcare delivery models in value‑based care preferred.

PAY RANGE

$118,062 - $168,658 Salary. The posted pay range represents the base hourly rate or base annual full‑time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family‑owned and physician‑led, our unique approach allows us to improve the health and well‑being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work‑life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. #J-18808-Ljbffr ChenMed