Principal Product Designer

Job Description

Job Description

About CommLoan
CommLoan is the leading lending marketplace, connecting borrowers with the right lenders to finance their Commercial Real Estate (CRE) loans. Our mission is to transform the lending process by delivering transparency, efficiency, and choice.

As we evolve into a true SaaS platform infused with AI, we’re seeking a Principal Product Designer to lead the charge in reimagining the borrower and lender experience.

This is a career-defining opportunity to shape the future of commercial real estate lending technology—at scale.

About the Role

This is an in-office role at CommLoan's headquarters in Scottsdale, AZ.

As a Principal Product Designer, you’ll set the experience vision for our AI-driven SaaS platform. You’ll balance hands-on design craft with strategic influence across product, technology, and business teams. You will share insights, build elegant workflows and translate complexity into intuitive, and delightful experiences.

You’ll work closely with executives, engineers, and product managers to redefine how commercial loans are originated, evaluated, and closed—all while mentoring designers and elevating the overall design culture across the company.

What You'll Do
Lead Strategic UX Transformation

• Define a bold UX vision to simplify complex CRE lending workflows into intuitive user journeys
• Translate business challenges into scalable systems and frameworks

Design with Craft and Versatility

• Deliver full design outputs: wireframes, prototypes, user flows, and high-fidelity experiences
• Design across multiple touchpoints—borrower dashboards, lender workflows, AI-driven recommendations via mobile and web—ensuring seamless and consistent experiences

Elevate the Design Practice

• Mentor and guide other designers, offering critique, sharing best practices, and instilling a culture of design excellence
• Champion accessibility, inclusivity, and usability at every step

Collaborate and Influence

• Partner deeply with Product, Engineering, and AI teams to deliver innovative features
• Work directly with executives to shape product direction, influence key decisions, and advocate for user needs

Measure and Drive Impact

• Define meaningful UX metrics tied to adoption, engagement, and customer satisfaction
• Use research and data to continuously iterate and refine experiences

What We're Looking For
Experience & Expertise

• 7+ years of experience in product design/UX, with a strong portfolio demonstrating SaaS platform and marketplace design
• Proven experience working on complex fintech, mortgage, or real estate products
• Background at companies like Zillow, Rocket Mortgage, Trulia, Blend, LendingTree, Plaid, Redfin, Compass, or SoFi is highly desired

Skills & Craft

• Mastery of modern design tools (Figma, Sketch, etc.) and design systems
• Strong in Information Architecture, interaction design, prototyping, and usability testing skills
• Ability to clearly articulate design decisions to both executives and cross-functional partners 

Leadership & Influence

• Track record of mentoring designers and elevating design culture
• Capable of leading as a senior individual contributor while influencing product vision at scale
• Entrepreneurial mindset, comfortable in fast-paced, high-growth environments

Why Join CommLoan

• Shape the future of CRE lending, with AI at the core of the experience
• Lead design innovation for a SaaS platform with massive industry impact
• Work with a collaborative, entrepreneurial team where your design voice drives decisions.
• Competitive compensation with potential equity upside
• Be part of a mission-driven company solving meaningful and complex challenges