Events and Operations Assistant

Job Description

Job Description

About O'Design

Founded by Stephen O’Connor, O’Design Productions & Consulting is a leader in AV management and consulting, delivering Providing Experience ExcellenceTM in everything we do. We thrive on complex challenges, prioritize with precision, and act with urgency to exceed expectations. Our culture values integrity, passion, drive, and collaboration. We are committed to creating an environment where employees can thrive, learn, and contribute at the highest level.

Position Overview

O’Design is seeking an Event Assistant to join our Colorado-based team. This role provides essential administrative and logistical support to our Events Team, helping ensure the successful planning and execution of conferences and events nationwide. The ideal candidate is highly organized, detail-oriented, eager to learn, and passionate about delivering exceptional client service. This position offers an opportunity to gain valuable experience in the event management and AV consulting industry while working alongside experienced event professionals.

Note: While this is a work-from-home position, candidates must reside within the Denver Metro Area (Colorado Springs to Fort Collins) as occasional local travel may be required (approximately 10%).

Who You Are

• Interested in event planning, hospitality, project coordination, or AV services.
• Prior administrative, customer service, event support, or hospitality experience preferred.
• Highly organized with strong attention to detail.
• Comfortable managing multiple tasks and deadlines in a fast-paced environment.
• Professional and confident communicator.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Familiarity with Asana, Slack, Zoom, or other project management tools is a plus.
• Positive, adaptable, and eager to learn.
• Able to work independently while contributing as a collaborative team member.

Key Responsibilities

• Support the Events Team in the planning and execution of conferences and events.
• Act as an O’Design Ambassador at all times.
• Assist with the preparation, organization, and maintenance of event documents and records.
• Coordinate contracts, client paperwork, and electronic signatures.
• Track project deadlines and assist with follow-up communications.
• Schedule meetings and assist with calendar management as needed.
• Maintain accurate records of client, vendor, and event information.
• Assist with vendor coordination, order tracking, and invoice processing.
• Support event logistics, including timelines, meeting schedules, and documentation.
• Participate in daily event scrum meetings and bi-weekly in-person company meetings.
• Collaborate with Event Specialists and leadership to ensure projects stay on track.
• Communicate opportunities to improve processes and operational efficiencies.
• Assist with onsite event support and quality assurance when needed.
• Take on additional responsibilities and growth opportunities as assigned.

Required Skills

• Excellent customer service and relationship-building abilities.
• Strong organizational and time-management skills.
• High level of attention to detail and accuracy.
• Professional verbal and written communication skills.
• Ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Outlook, Word, Excel, and Teams.
• Comfortable using communication tools including phone, email, text, and virtual meeting platforms.
• Self-motivated with the ability to work effectively in a remote environment.
• Strong willingness to learn and grow within the event and AV industry.

Preferred Skills

• Experience supporting events, hospitality operations, administrative functions, or project coordination.
• Familiarity with Asana, Slack, Zoom, or similar collaboration platforms.
• Experience working with vendors, clients, or customer-facing teams.
• Interest in event production, meeting planning, or audio visual services.

What We Offer

• Competitive Salary: $45,000 to $55,000 (based on experience)
• Competitive benefits including PTO, holidays, 401(k), and incentive opportunities.
• A collaborative, growth-oriented environment with advancement potential.
• Hands-on experience in event management and AV consulting.
• A company culture that values integrity, passion, teamwork, and excellence.