Client Success Specialist - Conversion Rate Optimization (CRO)

Category: Client Success / Growth Marketing Location: Fully Remote (must overlap US time zones and occasionally India) About the Role We’re seeking a client-focused Client Success Specialist with strong Conversion Rate Optimization (CRO) expertise. If you thrive in a fast-paced agency environment and enjoy blending technical know-how with strategic client interaction, this role is for you. Key Responsibilities Serve as the primary point of contact for assigned clients, ensuring their success with CRO initiatives. Conduct data analysis, A/B testing, and performance tracking to improve conversion funnels. Develop and execute CRO strategies tailored to each client’s goals and KPIs. Present insights, reports, and actionable recommendations to clients and stakeholders. Collaborate with design, marketing, and development teams to implement winning experiments. Build and maintain strong client relationships while delivering measurable outcomes. Qualifications Proven experience in conversion rate optimization (agency, SaaS, or client-side). Strong analytical skills with tools such as Google Analytics, Hotjar, Optimizely, VWO , or similar. Excellent communication and presentation abilities for client-facing interactions . Ability to translate complex data into clear strategies and next steps. Experience managing multiple client accounts and competing priorities. Background in both strategic consulting and hands-on execution . Preferred Experience Digital marketing agency or consultancy background. Experience with e-commerce, SaaS, or other high-growth digital products . Familiarity with marketing automation tools, CRMs, and advanced reporting platforms. Why Join Us Work from anywhere while partnering with a collaborative, global team. You’ll drive measurable results for leading brands and enjoy schedule flexibility while overlapping with US and India time zones. #J-18808-Ljbffr