Commercial Service Account Manager, California Bay Area

About This Role As the Commercial Service Account Manager, you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively, and pursuing large opportunities that help our customers modernize their equipment. This role is a great fit if you excel at building relationships, have outstanding customer service skills, and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers. The Commercial Service Account Manager will sit in the California Bay Area. Key Responsibilities Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations) Create and maintain Sales Territory and Account plans where necessary Present at customer seminars to develop new and existing customer relationships and opportunities Promote Carrier value proposition linking customer objectives to Carrier solutions Utilize CRM to manage customer interactions, activities, and opportunity pipeline Experienced seller in attracting new customers as well as building share value with existing customers Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers Ability to seek out or respond to repair opportunities Establishing and building credibility with knowledge of Carrier products/solutions Strong ability to develop and sustain customer relationships Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs Ability to detect the Customer’s buying stage and adjust selling accordingly Effective presentation and communication skills Prioritize on best opportunities Responding to the customer requirements in a timely manner Gaining the booking/order in a timely manner Ability to consistently achieve sales metrics and Annual Targets To effectively negotiate service agreement renewals when required Required Qualifications High School Diploma / GED 3+ years of Commercial HVAC sales experience Must be able lift/carry 20 pounds, climb ladders/stairs, be comfortable working on roofs/platforms Valid Driver’s license Preferred Qualifications Familiar with the California Bay Area Bachelor’s degree. Extremely comfortable operating in a technical environment utilizing Microsoft based computer software #J-18808-Ljbffr Carrier