Staff Project Engagement Specialist - Roanoke, VA

The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution.

• Execute door-to-door engagement and stakeholder outreach for projects.
• Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines.
• Maintain on-site presence during a project to address questions and concerns.
• Document stakeholder feedback, concerns, and resolutions accurately.
• Prepare daily and weekly field reports summarizing outreach activities and issues.
• Coordinate with project teams to make sure there is consistent messaging.
• Identify recurring concerns and recommend outreach or mitigation improvements.
• Maintain compliance with company and project site safety policies, protocols, and training requirements.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications - External

• High School Diploma/GED or equivalent and 8 years related experience required or Associate Degree in a related field and 6 years related experience required or Bachelor Degree in Communications, Planning, Public Affairs, or related field and 4 years related experience required
• Experience in outreach, community engagement, or field-based roles required
• Experience documenting issues and managing follow-ups in Client Relationship Management or other tracking tools required
• Excellent verbal and written communication skills.
• Proficient in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint).
• Ability to work outside and walk for extended periods of time.
• Ability to travel to project sites, as required.
• Valid driver’s license required.

The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution.

• Execute door-to-door engagement and stakeholder outreach for projects.
• Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines.
• Maintain on-site presence during a project to address questions and concerns.
• Document stakeholder feedback, concerns, and resolutions accurately.
• Prepare daily and weekly field reports summarizing outreach activities and issues.
• Coordinate with project teams to make sure there is consistent messaging.
• Identify recurring concerns and recommend outreach or mitigation improvements.
• Maintain compliance with company and project site safety policies, protocols, and training requirements.
• Performs other duties as assigned
• Complies with all policies and standards