IT Specialist

IT Specialist – Mid-LevelDay to day tasks to be performed by candidate include:Provide CONNECTIONS user support via in-person, email and telephoneProvide direct, on-site instruction to individual users and small groupsProvide instruction on newly released functionalityDeliver presentations to line staffMonitor compliance with data entry requirementsReview training materialsProvide technical assistance with data warehouseMandatory qualifications:1 - 36 months of experience providing IT support to users.2 - 36 months of experience providing implementation support services.3 - 18 months of experience providing onsite systems support in a child welfare environment.4 - 18 months of experience in training staff in a child welfare application.5 - Bachelor's DegreeRequired documentation - Résumé, copy of candidate identification, any documents referenced in the above requested qualifications.i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions.Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability I-Link Solutions