Financial Center Manager - Green Spring Station Financial Center

This position is responsible for managing a financial center and its employees on a day‑to‑day basis, operating as a business owner and fostering a client‑centric and risk‑aware culture to help clients achieve their financial goals. Responsibilities Develop and source talent, including proactive recruitment. Manage client traffic, engage and route clients, and foster client retention. Manage business results through formalized management routines and coaching. Create a world‑class client experience environment. Manage market‑level initiatives prescribed by market leaders. Drive operational excellence by engaging employees on business strategy. Manage organizational priorities and effective execution. Managerial Responsibilities Opportunity & Inclusion Champion: Create an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrate and expect process knowledge, data‑driven decisions, simplicity, and continuous improvement. Enterprise Advocate & Communicator: Deliver clear and concise messages that motivate and connect contributions to business results. Risk Manager: Lead and encourage the identification, escalation, and resolution of potential risks. People Manager & Coach: Know and develop team members through coaching and feedback. Financial Steward: Manage expenses and demonstrate an owner’s mindset. Enterprise Talent Leader: Recruit, onboard, and develop talent, and support talent mobility for career growth. Driver of Business Outcomes: Deliver results through effective team management, structure, and routines. Required Qualifications Minimum of one year of leadership experience demonstrated through coaching, training, and/or motivating a work team. Enthusiastic, highly motivated self‑starter with strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done and builds strong relationships. Presents passion, commitment, and drive to deliver an experience that improves clients’ financial lives. Confident in identifying solutions for clients and can resolve problems independently or bring in others as needed. Communicates effectively and confidently and is comfortable engaging all clients. Ability to learn and adapt to new information and technology platforms. Applies strong critical thinking and problem‑solving skills to meet clients’ needs. Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manages time and capacity; can manage complexity, prioritize tasks, delegate, and execute in a fast‑paced environment. Interprets performance results, finds opportunities to drive success, and holds others accountable to results. Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance. Desired Qualifications One year of management experience including hiring, coaching, and developing direct reports. Experience in financial services and knowledge of industry products and solutions. Experience working in an environment with individual and team goals that were routinely met or exceeded. Bilingual skills. Skills Coaching Customer Service Management Customer & Client Focus Performance Management Talent Development Business Operations Management Recruiting Result Orientation Risk Management Sales Performance Management Inclusive Leadership Leadership Development Prioritization Problem Solving Referral Management Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay range: $73,500.00 – $106,500.00 annually, based on experience, education, and skill set. Benefits We provide industry‑leading benefits, paid time off, resources, and support to help employees make a genuine impact and contribute to our growth and the communities we serve. Privacy Statement: #J-18808-Ljbffr Bank of America