Deskside Technician I

Job Details Deskside Technician I – Owensboro, KY Posted: 3/4/2026 What will you do? Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral device failures and implement repair solutions Troubleshoot network devices to ensure connectivity from the PC to the network What you'll get Work with brilliant minds, often within a global capacity Comprehensive benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more Opportunity to participate in professional development eLearning programs within the Stefanini University and other virtual trainings What do you need to succeed? 1+ years corporate desk side support experience with strong emphasis on supporting Windows 7 and Windows 10 2-11pm M-F or 10pm-7am M-F Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality customer service skills VPN experience Experience with basic hardware printer support Experience with Symantec products including Endpoint Protection, BitLocker, SCCM, and RDP Pay Range Based on experience #J-18808-Ljbffr