Executive Administrative Assistant

Job Title

Executive Assistant to the Regional Director in South Florida

Job Description

Become an integral part of the JPMorgan Wealth Management South Florida team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant to the Regional Director in South Florida, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job Responsibilities

• Screen incoming calls, prioritize appropriately, and use discretion with sensitive information
• Coordinate logistics for internal and external meetings
• Arrange complex domestic and international travel
• Plan and execute internal/external events, including catering and transportation
• Process invoices and T&E expense claims in compliance with policies and guidelines
• Support staff onboarding/offboarding, including equipment requests and system access coordination
• Draft high-quality emails and communications for all levels of the organization
• Maintain department documentation (e.g., org charts, executive bios)
• Proactively manage routine activities, anticipating needs and flagging issues/delays in advance
• Support client materials and operational excellence: edit spreadsheets/presentations, print/bind as needed, and develop/standardize/improve regional admin processes, templates, and best practices; coordinate regional deliverables and milestones; train/coach Market Director admin staff
• Maintain complex, detailed calendars

Required Qualifications, Capabilities, and Skills

• At least five years of administrative experience
• Advanced organizational skills
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• Experience with process improvement/standardization and training or mentoring other administrative professionals

Preferred Qualifications, Capabilities, and Skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus
• Project Management
• AI proficiency

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.