Cybersecurity Operations Center (CSOC) Manager

Become a Cybersecurity Operations Center (CSOC) Manager at Southern California Edison (SCE) And Build a Better Tomorrow. In This Job, You Will Lead, manage, and develop a team of Tier 1 and Tier 2 cybersecurity analysts responsible for security monitoring, alert triage, investigation, and incident response activities. Provide day-to-day operational oversight of security monitoring and incident response functions to ensure timely identification, investigation, containment, and escalation of cybersecurity events and incidents Establish team priorities, workloads, schedules, and escalation processes to ensure effective coverage and operational readiness. Drive continuous improvement of triage workflows, standard operating procedures, playbooks, and analyst documentation. Monitor analyst performance, provide coaching and mentoring, conduct performance evaluations, and support career development initiatives. Lead major incident coordination efforts and ensure adherence to established escalation procedures, communication protocols, and incident management processes. Ensure the collection, tracking, and reporting of operational metrics, including alert volumes, response times, incident trends, detection effectiveness, and analyst productivity. Prepare and deliver operational updates, executive briefings, dashboards, and presentations to cybersecurity leadership and business stakeholders. Foster a culture of operational excellence, accountability, continuous learning, and collaboration across the CSOC and broader cybersecurity organization. Serve as a Cybersecurity Incident Response Team (CSIRT) Lead during incident response operations. As a Cybersecurity Manager , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? Responsibilities Manages security-related projects, including the implementation of security technologies as well as manage vendors to ensure managed services meet or exceed the enterprise's needs. Maintains efforts to identify, investigate, detect, respond, resolve, recover, and report cyber security incidents in accordance with SCE's incident response plan. Oversees and provides guidance to daily incident response activities and develops strategies to contain and eradicate the incidents. Articulates ongoing cybersecurity activities, priorities and risk measurements or mitigations at multiple organizational levels. Creates and articulates materials on how to embed and measure security in the software development lifecycle. Implements and enforces global information security policies and standards across business lines. Maintains cybersecurity risk register that will be used to prioritize and communicate enterprise cybersecurity risk response and monitoring to management. Develops and maintains a document framework of continuously up-to-date information security policies, standards, and guidelines. Ensures alignment with product management and R&D project leaders to ensure security lifecycle planned within product development roadmaps. Manages security activities and requirements in the system development life cycle (SDLC) and application development efforts. A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. Minimum Qualifications Five or more years of combined experience performing or supervising cybersecurity, information security and/or information technology. Preferred Qualifications Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Business Administration, Project Management, or a related field. Experience leading or supervising Tier 1 and Tier 2 Security Operations Center (SOC/CSOC) teams. Experience in cyber incident detection, triage, investigation, containment, and response processes. Experience developing and maturing cybersecurity operations processes, playbooks, standard operating procedures, and quality assurance programs. Experience leading major cybersecurity incidents, coordinate cross-functional response efforts, and communicate effectively with technical and non-technical stakeholders. Strong analytical and problem-solving skills with the ability to make timely, risk-based decisions in high-pressure situations. Experience building, mentoring, and developing high-performing cybersecurity professionals and fostering a culture of accountability, continuous improvement, and operational excellence. Experience establishing and tracking operational metrics, key performance indicators (KPIs), service level objectives (SLOs), and executive reporting. Additional Information This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The primary work location for this position is Rosemead, CA. However, the successful candidate may also be asked to occasionally work at other Edison locations. Position will require up to 10% traveling and being out in the field throughout the SCE service territory. This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties. Relocation may apply to this position. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at View email address on click.appcast.io or View phone number on click.appcast.io and select option 2. #J-18808-Ljbffr Southern California Edison (SCE)