CSR - Customer Service Rep

Xcel Management Inc

Job Description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

Provide timely and accurate customer support in person
Develop and maintain strong product knowledge to assist customers effectively
Collaborate with team members to ensure a seamless customer experience
Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

High school diploma or equivalent

Immediate Openings Available! Apply today to start now!

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Vacancy posted 5 days ago

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