SaaS Customer Support Specialist & Troubleshooter
Rippling
Rippling in Colorado is looking for a dedicated Technical Customer Support Specialist to provide exceptional service to our customers utilizing our HR, IT, and Finance platform. You will resolve technical inquiries and assist users via various communication channels. The ideal candidate will have a Bachelor’s degree and at least 2 years of SaaS customer support experience. Knowledge of APIs and a solid understanding of accounting principles are essential. Join us at Rippling to help businesses operate more efficiently! #J-18808-Ljbffr Rippling
- Rippling is actively seeking individuals to join our Customer Support team in Colorado. The role involves handling customer inquiries, resolving... ...degree and have 1-4 years of customer support experience in a SaaS setting. This position offers a competitive salary, benefits,...Suggested
$50k - $60k
A growing management platform company is seeking a Customer Support Representative in Denver, Colorado. You will be the first point of... ...The ideal candidate will possess strong communication and troubleshooting skills. Competitive compensation ranges from $50-$60K plus...Suggested- ...Corporation is seeking a Help Desk Specialist to provide remote Tier 1/Tier 2 support for their Grants Management... ...contact for users and will troubleshoot issues, manage support... ...requires strong experience in SaaS applications, excellent customer service skills, and the...SuggestedRemote jobFlexible hours
- ...are seeking four Technical Support Specialists for a 3-month project with... .... You will engage with our customers providing empathetic and professional... .... Maintain knowledge of SAAS products, system updates,... ...listening skills. Strong troubleshooting and problem-solving...SuggestedRemote work
- ...Rippling.com addresses. About The Team The Customer Support team at Rippling is a dedicated group of professionals... ...4 years of customer support experience in a SaaS business. Demonstrated experience in problem‑solving, troubleshooting a SaaS product with attention to detail....SuggestedHourly payWork at officeShift work3 days per week
- ...to constant improvement. Our customers love us because we’re... ...soul of our commitment to supporting k12 schools and districts. We... ...onboarding, and training, to troubleshooting and beyond were the guides to... ...technical support experience (SaaS environment) * Friendly and...Full timeTemporary workFor contractorsWork at officeLocal areaRemote workFlexible hours3 days per week
$50k - $55k
...empower users to quickly build custom forms, automate document... ..., you know how to research, troubleshoot, and leverage available resources... ...You Will Do: The Customer Support Specialist, Tier 1, serves as part of... ...or Service, preferably in a SaaS environment. Basic...Full timeWork at officeImmediate startWorldwideAfternoon shift$50k - $60k
...Outbound Sales Development Representative in Littleton, Colorado. This role focuses on generating leads and qualifying potential customers for our SaaS products aimed at enhancing first responders' operations. The ideal candidate will have excellent communication skills, a...Remote job$50k - $60k
...are rapidly scaling, and our customers are at the heart of what we do... ..., customer‑focused Customer Support Representative to be the first... ...navigate our software, troubleshoot issues, and gain confidence in... ...Nice to Have Experience in a SaaS support, customer service, or...Full timeFor contractorsFor subcontractorLocal areaVisa sponsorship$21 - $23 per hour
...Customer Support Specialist The Customer Support Specialist provides support and step-by-step solutions for end-user (customer) software... ...Previous experience with software support, networking and troubleshooting hardware is also preferred ~ Intermediate knowledge of...Temporary workWork experience placementWork at officeImmediate startRemote work3 days per week$57k - $60k
...Customer Support Specialist Engrain builds map-based tech that's redefining how real estate works. Our interactive, unit-level maps and... ...execution. Provide technical support, as well as remote troubleshooting that helps resolve hardware, software, and/or network...Work at officeRemote workFlexible hours- ...Role We are hiring a Product Support Specialist to be the frontline hero... ...Specialist, you will respond to customer inquiries (from basic how-... ...questions to more complex troubleshooting) and work closely with the... ...role for a software or SaaS product. You should have a...Full timeRemote workFlexible hours
$65k - $82.5k
...productive and sustainable operations. Our customers use Halter to break free from time‑... ...We’re looking for an epic Customer Support Specialist to join our Boulder team. Support at... ...them get things back on track fast. Troubleshooting issues and using data, tools and your...Full timeWork at officeFlexible hoursWeekend work- ...We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting... ...document customer interactions and case updates Troubleshoot customer concerns and escalate issues when necessary Maintain...Work at officeRemote work
- ...Customer Support Specialist As a Customer Support Specialist, you will deliver industry-leading support and be a champion for customer happiness... ...you have experience in a customer-facing role at a B2B or SaaS company Competitive salary and equity in Stable Unlimited...Work at office
- ECP is a market-leading SaaS solution that enables senior living... ...by increasing the number of customers that use our software and increasing... ...About the Role As a Customer Support Representative, you’ll be the... ..., helping resolve questions, troubleshoot issues, and ensure a positive...Remote jobMonday to Friday
- CloudShare, a fast-growing SaaS company, seeks a Technical Support Analyst to deliver high-quality technical support for its virtual lab platform. You will troubleshoot customer issues and improve their experience with the platform. The role demands strong analytical skills...Work at officeFlexible hours
$25 per hour
Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary... ...documentation in print management systems Troubleshoot and resolve customer service and production-...Full timeWork at office$52k - $72k
...Holdings Corporation in Denver is seeking a Technical Support Specialist to provide assistance with hardware and software... ...and ensure smooth operations. You will be pivotal in customer support, handling troubleshooting tasks, and maintaining service desk systems. The ideal...- ...leading IT staffing firm is seeking four Technical Support Specialists for a 3-month project with potential for longer-term... ...requests daily. The ideal candidate excels in customer service, has strong troubleshooting skills, and is familiar with Google Suite. Join us...Remote job
$38.5k - $68.97k
...7886 Position Overview Our Customer Support Team is motivated, smart and... .... Interactions include: troubleshooting technical issues, product usage... ...Tier 2 (Technical Team, Specialists), and Leadership to raise important... ..., phone and live chat in a SaaS environment. You understand...Full timeFor contractorsWork from home- Procare Solutions in Denver, CO is seeking an Associate Customer Success Manager to manage customer portfolios and enhance product usage... ...with sales and other teams to provide comprehensive support. Candidates should have 1-5 years in a customer-facing role, strong...
$57k - $70k
...Client Success Specialist The Client Success Specialist... ...and voice of the customer. This is accomplished... ...Success Specialist will support their assigned Client... ...good decision making and troubleshooting skills Demonstrated... ...-as-a-Service (SaaS) instant issuance. Learn...Temporary workWork at officeWork from homeWork visa- ...communications solutions that solve our customers’ toughest communications... ....The Tier II Technical Support Specialist operates as the service... ...role provides day-to-day troubleshooting, incident resolution, and lifecycle... ...Access Requests (SARs/SAAs), Gateway Access Requests (...Contract workRemote work
$24 - $27 per hour
...We’re hiring a Technical Support Specialist (Tier 1) to join our remote team... ...line of support for Conversica customers. You’ll provide outstanding service, guided troubleshooting, and a clear, confident voice... ...hands-on experience in the SaaS world, this could be a great...Hourly payFull timeInternshipRemote workWeekend work$18.75 per hour
...Role Summary Support the EdAssist department of Bright Horizons by helping employees... ...Handle 30–40 calls per day regarding basic troubleshooting issues such as password resets, portal... ...or equivalent. 1+ year experience in customer service, help desk, or call center. Strong...Hourly payContract workTemporary workMonday to Friday- ...wealth management for clients. In this role, you'll provide exceptional technical support and training to financial advisors, ensuring they can effectively utilize a best-in-class SaaS product. You will engage with clients, resolve issues, and help implement new software...Remote job
- A leading sales organization in Colorado is looking for a Gross Sales Growth Consultant to enhance the customer base and achieve sales targets. This role involves prospecting new client opportunities and exceeding monthly sales goals. The successful candidate will have...
$54k
A global software company is seeking a Service Desk Consultant to troubleshoot technical issues and provide customer support. Candidates should possess excellent interpersonal and communication skills while handling multiple cases efficiently. The position offers a hybrid...Work at officeWork from home$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated... ...and service requests, performs basic troubleshooting, and resolves common end‑user issues under...Contract workWork experience placementWork at office
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