Quality Technician I

Job Title: Quality Technician I

Reports to: VP, Global Quality Assurance

Location: Piper Products, Wausau, WI

Shift/Hours: 1st Shift, Monday - Friday, 5 am -1:30 pm, plus overtime

About the Role : The Quality Technician I Oversees quality systems and procedures to achieve quality production. Standardizes procedures, inspects, tests, audits, and identifies quality risks to assure good quality and standards compliance. Develops programs to train and guide employees in quality improvements and standardization.

Duties and Responsibilities:

• Inspects new products and changes to existing products and conducts tests to assure compliance to requirements.
• Dimensions parts for compliance to blueprints and monitors, inspects and audits production parts and assemblies as required.
• Inspects stock as related to customer complaints. Identifies problems related to products, conducts and documents testing results as specified by the Quality Assurance Engineer to ensure specifications and requirements can be met.
• Documents and communicates with supply chain, production, and management on in-process and/or incoming rejections for corrective actions of return product or unacceptable parts and products.
• Conducts site audits of suppliers' processes and production to assure they are in compliance.
• Conducts test runs and monitors and follows up with QA management on quality documentation and necessary corrective actions to ensure the purchase of quality products.
• Works with Quality Assurance Engineer on new product testing or changes to existing product evaluations.
• Prepares and submits weekly activities report to Quality Assurance Manager/ Quality Engineer.
• Conducts incoming material and product audits based on established specifications.
• Selects products for tests at specified stages within the production process, tests products for a variety of qualities, such as dimensions and performance criteria and documents findings.
• Conducts cycle and performance tests on components parts and assemblies.
• Records test data, applying statistical process evaluation techniques where appropriate.
• Coordinates incoming documentation for returned goods due to customer complaints as required. Audits returned parts and recommends disposition based on specifications. Reports all rejections to Quality Assurance Engineer as required.
• Remains current on quality initiative programs and equipment.
• Performs dimensional evaluation (PPAP) on components and final assembly or new products and revisions to existing product and components.
• Performs related duties as directed.

Experience and Education:

• High School Diploma preferred.
• 1+ years' experience as a Quality Assurance/Control preferred.
• Prior work experience in a manufacturing/warehouse environment required.

Work Environment: Manufacturing

• Usually work indoors. This site may not be temperature controlled.
• Often exposed to loud sounds and distracting noise levels.
• Are exposed to hazardous equipment on a weekly basis.
• May be exposed to contaminant.
• May share workspace with others

The physical and work environment demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About CFS Brands : Headquarters located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products. CFS BRANDS has maintained its industry-leading position and consistent growth with a strong focus on customer support and satisfaction, product variety and availability, and a unique ability to be a "one-stop shop" solution for a wide range of organizations. CFS BRANDS enjoys this competitive market advantage through its extensive network of brands and global manufacturing and distribution facilities.


CFS BRANDS's core products include dinnerware, drinkware, professional cookware, industrial hygiene products brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. These products are provided through major distributors customers across the country. CFS BRANDS became a portfolio company of The Jordan Company ("TJC"), a private equity firm, in 2018. More information on CFS BRANDS can be found at


CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.