Director Transformation - Enterprise Salesforce Business Owner

Holman is a family‑owned, global automotive services organization. Holman is currently accepting applications for the position of Director Transformation – Enterprise Salesforce Business Owner. Primary Responsibilities Define and lead the strategic vision, roadmap, and planning for Salesforce CRM across the fleet business. Partner with business and technology leaders to identify opportunities to optimize Salesforce capabilities in support of sales effectiveness, customer engagement, and operational execution. Serve as the product leader for Salesforce CRM, establishing priorities, use cases, and a multi‑year roadmap aligned to business strategy. Translate business needs into a clear CRM strategy and articulate how Salesforce should be leveraged to drive adoption, efficiency, and measurable business outcomes. Establish governance for Salesforce enhancements, prioritization, and release planning in partnership with key stakeholders. Partner with technology and functional leaders (e.g., IT, UX, Operations, Product) to align best practices, digital enablement opportunities, and process improvements that advance operational goals. Collaborate with cross‑functional partners to develop and maintain a project roadmap, ensuring deliverables are aligned to business priorities, timelines, and user needs. Define, track, and report performance metrics and adoption of KPIs to evaluate progress and inform decision‑making. Drive stakeholder engagement and adoption, partnering with business leaders to encourage sustained use of tools, systems, or processes. Lead assigned workstreams, establishing clear timelines, accountability structures, and execution plans in coordination with project management resources. Collaborate with Change Management and Communications teams to build awareness, readiness, and engagement among impacted audiences. Actively contribute to cross‑functional governance or transformation forums, sharing progress, dependencies, and risks to ensure enterprise alignment. Communicate progress, challenges, and outcomes to senior leadership and other key stakeholders in a clear, concise, and metric‑driven manner. Perform other duties and special projects as assigned. Required Education & Experience Bachelor’s degree in Computer Science, Information Systems, or an alternative relevant technical field. 12+ years of overall professional career experience. 7‑10 years of Salesforce product leadership experience, including ownership of CRM vision, roadmap, and business‑facing strategy. Demonstrated experience defining and communicating a compelling product vision and driving alignment across business and technical stakeholders. Experience leading CRM adoption, platform governance, and cross‑functional prioritization in a complex business environment. Proven track record of leading high‑performing teams. Change Management and Facilitation experience. Expert Cross‑Organizational Communicator. Excellent presentation, organizational, and communication skills. Preferred Education & Experience MBA or Advanced Degree preferred. Benefits Regular Full‑Time employees receive the following benefits: Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental Leave Paid Military Leave Tuition Reimbursement Temporary or Part‑Time employees may receive statutory paid sick leave where required. Compensation Competitive wages commensurate with job‑related skills, experience, and relevant education or training. Annual base pay for full‑time employees ranges from $156,940.00 to $243,255.00 USD, plus potential bonus earnings. Artificial Intelligence Statement Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(s). Misrepresent or embellish qualifications, skills, or experience. Create false or misleading representations of identity (e.g., deepfakes or altered images/videos). Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process. Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Holman