Seasonal Server

GENERAL SUMMARY


The Seasonal Server is responsible for offering members and guests an enjoyable, expertly served meal reflecting the high service standards of the Club. Must anticipate a members' needs and provide service before being asked and consistently monitor tables/service areas during service periods. A server must always maintain a professional appearance and provide friendly, personalized service to all members and their guests.


Seasonal servers will be trained and may be asked to work in the Pool, Cabanas, Restaurant, and/or Banquet areas.


Our Culture


Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".


Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:


Our Mantra:


Respect The Past


Accept Responsibility


Pay it Forward


Our Actions We Live By:

Actions We Live By. It's who we are when we step into our full power.


Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.


Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!


Stay Humble. Hustle Harder. Show up and do the hard workBe a gritty, roll-up-your-sleeves kind of crewKnow it's never about one person-we are a part of a powerful team.


One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.


Be Curious. Ask Why. Stay member curiousWe seek to understand, and we never settle. We ask questions to truly understand the core of a matter.


Pete's Promise:


Service Forward


Ruthlessly Consistent


Do the Right Thing


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Responsible for taking food and drink orders in an accurate and efficient manner

• Responsible for maintaining a working knowledge of all menu items. Including preparation and presentation

• Must maintain familiarity with daily specials and actively present to members

• Ensure all food and/or drink items are prepared consistent with Club guidelines before being served

• Follow all standard food handling, sanitation, and health department guidelines

• Present checks to each member and utilize proper billing policies

• Remain up to date on upcoming Club events

• Strictly adhere to rules and regulations established in the employee handbook and Club policies

• Maintain open communication with all team members including Back of House

• Utilize the 10'-5' rule in all interactions

• Recognize and address any problems resulting from member or guest complaints

• Notify management of unsafe conditions, maintenance issues, or damage to equipment

• Perform other duties as assigned and/or requested by Management

MINIMUM QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


KNOWLEDGE, SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Ability to read, write, and effectively present information and respond to questions from groups of managers, members, and employees.
• Ability to follow instructions well.
• Working knowledge of various computer point-of-sale programs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Strong attention to detail and ability to multi-task.
• Ability to work with management staff and other employees in a professional manner.
• Ability to work a flexible schedule to include nights, weekends, and holidays based on the needs of the Club.

EDUCATION & EXPERIENCE

• High School diploma or equivalent

• Minimum of 1 year experience in a similar Server role in an upscale environment

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision and distance vision.
• While performing the essential functions of this job, the employee is usually indoors, in a controlled environment, and in some cases outdoors and experiences a moderate noise level in the work environment.

JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.