Access Management Specialist 3 - ITS3

Working Title: Access Management Specialist 3 Job Class: Information Technology Specialist 3 Agency: Minnesota IT Services Job ID : 92853 Location : St. Paul Telework Eligible : Yes, #LI - Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 07/06/2026 Closing Date : 07/13/2026 Hiring Agency/Seniority Unit : Minnesota IT Services Division/Unit : Human and Social Digital Svcs (HSDS) / DevOps-SSAM Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday Travel Required : No Salary Range: $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually Job Class Option : IS Planning Classified Status : Classified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants with Disabilities ( : Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services ( (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT’s Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department of Human Services (DHS), MNsure, the Department of Children, Youth, and Families (DCYF), and Direct Care and Treatment (DCT). The MNIT HSDS team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve counties, families, and individuals across Minnesota. We will be filling two vacancies from this one posting. All applicants will be considered for both vacancies. As an Access Management Specialist 3, you will analyze, implement, and maintain information security administrative and technical strategies and mechanisms that protect enterprise systems and safeguard client privacy. Identify and recommend corrective actions and enhancements to comply with the policies and standards of Minnesota IT Services (MNIT Services), MNIT Human and Social Digital Services (MNIT HSDS), Department of Human Services (DHS), MNsure, Department of Children, Youth, and Families (DCYF) and their associated state law, federal law, and professional industry standards. Maintain multiple security databases and management reports, assist with audits, provide statewide user and security liaison (Ex. State, County, Tribes, Managed Care Organizations (MCOs), Consultation Service Providers (CSP), Volunteer Organizations (VOLAGs), etc.) support in maintaining access and compliance. To participate in a variety of projects on behalf of MNIT and the agencies we serve in support of their efforts to serve Minnesotans in need. This position is telework eligible for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles of less from the primary work location to be eligible for telework. Telework arrangements and policy updates may be adjusted based on business needs. Minimum Qualifications To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here ( : Position requires a minimum of three (3) years of IT related experience involving responsibilities that support secure user access, uphold security standards, and ensure proper authorization across systems. Experience must include: Managing user identities and access control, such as ACF2, mainframe security tools, Active Directory, UNIX authentication, or other identity management solutions. Applying information security policies and technology standards, including supporting compliance with state or federal requirements and assisting with risk or business analysis. Providing technical support for user and workplace technologies, such as configuring or troubleshooting desktops/laptops, supporting applications, or working in a helpdesk/service desk environment. Ability to analyze and resolve technical issues independently, including gathering relevant information, researching solutions, collaborating with teammates across differing technical areas, and determining shortterm or longterm resolutions. Demonstrated ability to manage workload in a fast-paced or complex environment, prioritize multiple competing demands, distinguish urgent vs. noncritical issues, and communicate effectively with customers and team members. Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding. Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences. Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months. Preferred Qualifications Experience using ServiceNow or similar IT service management tools, including ticketing systems for tracking and resolving customer requests. Knowledge of DHS systems, their interdependencies with MNIT Services, and general understanding of county agency functions, procedures, authorities, and responsibilities. Experience or knowledge of applications used by health and human service agencies across Minnesota, including understanding of applicable health and human services laws. Broad understanding of information security concepts, principles, and risk management, including familiarity with the Information Security Common Body of Knowledge and other recognized security frameworks. Experience training, presenting, or communicating technical information to large groups with diverse levels of subject matter knowledge. Relevant information security certifications, such as CISSP, CISA, MSCE, BCP, CNE, or other widely accepted industry credentials. Ability to collaborate effectively with business partners and technical teams, demonstrating strong communication, problem-solving, and customer service orientation across varied organizational areas. Additional Requirements It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: SEMA4 Records Check (applies to current and past state employees only) Criminal History Check Reference Check Social Security and Address Verification Education Verification Other legally required checks Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-983 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at View phone number on click.appcast.io or email View email address on click.appcast.io . Please indicate what assistance is needed. State of Minnesota