Enterprise Assigned Support Engineering Manager
GitLab
GitLab is seeking a seasoned leader to manage a team of Assigned Support Engineers (ASEs) delivering relationship-based technical support to its largest enterprise customers. You’ll build a team that owns issues end-to-end and works with account teams to maintain strong customer relationships. You will hire, coach, and develop ASEs, align work with company priorities, and drive customer health through proactive collaboration with Engineering, Product, Sales, and Customer Success. #J-18808-Ljbffr GitLab
- Leading a team of Technical Support Engineers in a full-time remote capacity, the Technical Support Engineering Manager will oversee daily operations, mentor staff on technical troubleshooting, and drive improvements in customer service and operational performance. Key...SuggestedFull timeRemote work
$65.1k - $108.5k
...mitigation and Customer Data Management. You can learn more about... ...LexisNexis Risk Solutions Product Support Engineering organization is a global,... .... About the Role The Enterprise Support Engineer provides... ...Responsibilities Own assigned customer support cases from...SuggestedFull timeLocal area$65k - $85k
...role We are looking for a client-facing Support Engineer with strong technical depth and... ...Azure infrastructure setup using Nerdio Manager, drawing on practical experience with AVD... ...environment management. Collaborate with enterprise customers and MSP partners to assess requirements...SuggestedRemote workFlexible hours- ...mission that matters. Our teams support the federal government's most... ...to service desk personnel, manage incident and request... ...and ensure secure handling of enterprise systems and user access. Responsibilities... ...Technicians, including task assignment, performance oversight, and...SuggestedContract workWork experience placementLocal areaFlexible hours
$116.25k - $155k
...post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and... ...As a Senior TS Enablement Program Manager supporting Global Support Engineering... ...enablement programs in a high-growth or enterprise SaaS environment.Track record of...SuggestedWork at office$252k - $315k
...applications. We partner with leading enterprises and government organizations to accelerate... ...Role OverviewAs a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the... ...cases across domains like customer support, data analysis, content generation, and...Full time- HKR.TEAM is a remote-first company focused on simplifying global HR and serving US-based clients. We seek a Level 2 Support Engineer to assist enterprise admins and partner teams from triage to resolution on a Zero Trust Workspace platform. You will troubleshoot deployment...Remote jobFull time
- ...Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days - not months.... ...are seeking an energetic, high-proactivity Senior Enterprise Support Engineer to serve as the primary technical advisor and face of Unframe...Remote work
- Ultipro seeks an experienced IT professional to plan and administer complex enterprise applications. You will support system administration, user provisioning, incident response, and change management to enable efficient business processes. Responsibilities include...Remote job
- ...hedge fund, is seeking a Desktop Engineer to join their New York office... ...of the maintenance and support of the firm's global end-user... ...support to traders, portfolio managers, VIPs, and global offices worldwide... ...and support of Windows 10/11 enterprise environments across global...Full timeWork at officeWorldwide
$162.7k - $220.2k
...by millions of companies worldwide to manage day-to-day operations. We will accomplish... ...no-brainers to buy and easy to use.AWS Enterprise Support provides our customers with one-on-one,... ...with experienced and technical support engineers; Enterprise support provides a...Local areaWorldwideFlexible hours$150.1k - $227k
...Senior Technical Program Manager to lead programs and... ...This is role would be supporting programs within the IT Experience Engineering sub-pillar. The... ...productivity solutions and enterprise automationDigital workplace... ..., hiring, job assignment, compensation, promotion...Full timeShift work- ...My client, a leading global asset manager, is seeking an experienced End User Support Engineer to join their technology team in New York. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The...Work at office
$121.79k - $124.68k
...and on Long Island, and a vast research enterprise with over $1 billion in active awards... ...opportunity to join our team as a Desktop Support Manager, supporting Education, Research and... .../project team.Performs other duties as assigned.Leads, assigns and monitors work for the...Full timeNight shift$70k - $87k
...serve the largest, most demanding enterprises worldwide, including more than... ..., and identity and access management. Role Purpose Statement: As a Senior Support Engineer, you will be working in a customer... ...end-to-end ownership of assigned customer issues, including initial...Local areaWorldwideFlexible hoursWeekend work$147k - $190k
...If you’d like to work in a supportive, entrepreneurial environment... ...You AreAs a Senior IT Systems Engineer, you possess extensive... ...entrepreneurial, startup, or enterprise settings. You provide top-tier... ...versatile engineer capable of managing a broad and diverse ecosystem...Casual workWork at officeLocal area- ...platform, the full-time remote Customer Support Engineer will triage incoming tickets, diagnose... ...Key Responsibilities Triage and own assigned tickets from intake to closure,... ...customer-facing technical support role on an enterprise software product, preferably a hosted...Full timeRemote work
- About The Opportunity The IT Support Engineer a full-time technical... ...functional support teams to manage, support, and maintain the technology... .... Performs other duties as assigned. What You Will Bring To The... ...across a wide range of enterprise technologies. What You Can...Full timeWork experience placementCasual workWork at officeRelocationWeekend workAfternoon shift
- ...customer issues from initial assignment through final resolution,... ...full-time Senior Technical Support Engineer will serve as the primary contact... .... Key responsibilities Manage and resolve escalated customer... ...qualifications 5+ years of enterprise software support experience...Full timeRemote work
$84.9k - $188.1k
Senior VMware Virtualization Support Engineer Position Description CGI... ...platform maintenance, incident management, and continuous improvement for the enterprise VMware virtualization environment... ...vary dependent upon specific assignment and/or level of US government...Local areaDay shift$90k - $95k
...scale and security, our enterprise-grade platform and... ...unparalleled customer support in the dynamic world of... ...Customer Frontline Support Engineer, you will act as the... ...based on the assigned rotation). *Please note... ...advocate for customers, managing inquiries with empathy...WorldwideMonday to FridayShift workRotating shift$99k - $145k
...labs, startups, and global enterprises, CoreWeave combines superior... ...more at What You'll Do: Support is a deep part of our... ...base Collaborate with the engineering and product team when troubleshooting... ...~ Good organization of assigned requests to oversee timely follow...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hoursWeekend work- ...team, the full-time remote Service Desk Manager will oversee Tier Two Specialists in a 2... ...Specialist team while ensuring effective ticket assignment and queue management Define and track... ...3+ years of leadership experience in IT support, service desk, or service management...Full timeRemote work
- ...Atlassians have more control over supporting their family, personal goals,... ...into an AI-led enterprise tech company, we’re bringing... ...revenue. As a Principal Solutions Engineer for the LATAM market, you will... ...teams and channel partners to manage Fortune 500 and large enterprise...Work at officeLocal areaWorldwideFlexible hours
- ...ICL’s Senior IT Infrastructure Support Engineer, contributes to the day-to-day deployment, management, monitoring, maintenance,... ...Provision, configure, and architect enterprise IT equipment, server... ...major IT infrastructure projects assigned by leadership. Communicate...Work at officeRemote work
- ...Description Job Description Engineering Manager Remote, US About Nametag... ...trust at scale, we help enterprises reduce fraud, streamline... ...raises the bar, not one who assigns tickets. You'll own delivery... ...architecture will actually support. Hire and build the org...Remote workVisa sponsorshipFlexible hoursShift work
- Role Senior Product Support Engineer Location Remote The Senior Product... ...Support & Escalation Management Support customers encountering... ...projects and initiatives as assigned. Required Professional Experience... .... Experience working with enterprise customers and technical...Remote work
- ...TITLE: IT Support Engineer DEPARTMENT: Information Technology REPORTING TO: Manager, Corporate IT Technical Services & Support, EMEA OFFICE LOCATION: New York,... ...supporting users in a multinational or multilingual enterprise environment. Experience with Duo, Mimecast...Full timeTemporary workWork at officeRemote workFlexible hours
$200k - $250k
...Job Title: Member of Technical Staff, Enterprise AI Job Type: Full-time Location: Remote The Role As a Member of... ...robustness and scalability. # Build lightweight tooling to support evaluation, data curation, and rapid iteration. #...Full timeRemote work- ...We’re hiring an Onsite Jr. AV Engineer in New York City Midtown to support a high-end enterprise client environment. Ideal candidates will have hands-on experience with both IT support and AV systems , including conference room technologies such as Cisco,...Full time
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