Desktop Support Engineer - Leading Multi-Strategy Hedge Fund - Leading Compensation + Benefits

My client, a market-leading, global, multi-billion dollar AUM hedge fund, is seeking a Desktop Engineer to join their New York office.

You will take ownership of the maintenance and support of the firm's global end-user technology and VDI environment, ensuring seamless performance across a fast-paced, high-stakes trading floor. In addition, you will provide hands-on telephone and user-facing support to traders, portfolio managers, VIPs, and global offices worldwide.

Key Responsibilities & Technologies

• Administration and support of Windows 10/11 enterprise environments across global offices
• Management and optimisation of VDI infrastructure (Citrix Virtual Apps & Desktops / VMware Horizon)
• End-user support across Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
• Device management via Microsoft Intune / SCCM / Autopilot
• Active Directory & Azure AD / Entra ID administration, including GPO management
• Support of trading floor hardware and software, including Bloomberg terminals and low-latency connectivity
• Incident and request management via ServiceNow or similar ITSM platforms
• Scripting and automation using PowerShell to improve operational efficiency

You will bring 2-8 years of experience supporting end users in a demanding, high-performance environment - ideally within financial services. Exposure to supporting traders and portfolio managers is highly desirable.

My client is committed to rewarding talent. Expect a strong uplift on your current base salary, a market-leading bonus, and a benefits package that sets the benchmark - including top-tier private healthcare and complimentary in-house Michelin-star quality dining for all staff.

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