Area Coach - Multi-Unit QSR Restaurant Group

Job Description

Job Description

Location: Greater Cleveland Eastside / Northeast Ohio, OH
Compensation: $90-95K + monthly bonus potential, car/mileage allowance, cell phone, home internet
Reports To: Director of Operations

About the Role:

We're seeking an experienced multi-unit restaurant leader to oversee 6 locations across the mid-Willamette Valley. This is a hands-on coaching position focused on developing General Managers and driving operational excellence. You'll spend 80% of your time in restaurants, working directly with teams to improve guest service, training, and performance.

What You'll Do:

• Coach and develop Restaurant General Managers through regular one-on-one meetings and performance feedback
• Build staffing plans and validate all Shift Leader candidates
• Ensure compliance with operational standards across safety, product quality, and facility maintenance
• Conduct weekly area-wide meetings to communicate expectations and address training needs
• Manage employee relations including complaints and hotline issues
• Monitor work environment to ensure fair treatment and regulatory compliance

What We're Looking For:

• 3+ years multi-unit restaurant management experience
• Strong coaching and people development skills
• Ability to prioritize tasks and follow through on performance gaps
• Excellent communication skills with all levels of staff
• Hands-on leadership style with willingness to work in restaurants daily
• Experience with performance management and employee relations

Why Join Us:

• Growing restaurant franchise with expansion plans
• Direct impact on manager development and restaurant success
• Collaborative leadership team
• Comprehensive compensation package with performance incentives

This position requires someone who leads by example and genuinely enjoys developing others. If you're ready to make a difference in a growth-focused organization, we want to hear from you.

To Apply: Submit your resume highlighting your multi-unit leadership experience and coaching results.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.