HR Coordinator

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As the HR Coordinator, you will be the primary point of contact for new hires, partnering with the HR Operations team to ensure seamless onboarding experience. In this role, you will also provide Tier 1 support for employee inquiries and facilitate the offboarding process. You will need to have excellent communication skills, attention to detail, and a passion for delivering exceptional HR services. This position reports to Supervisor, HR Operations

What we do

The HR Operations team is part of the Human Resources organization. The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management, and employee relations.

What you'll do

Onboarding

• Serve as the face of HR for new hires, ensuring a welcoming and informative introduction to Symbotic
  
  
• Lead new hire orientations and completion of necessary documentation
  
  
• Prepare and distribute onboarding materials, including welcome communications, policies and benefit guides
  
  
• Assist new employees with system access, benefits enrollment, and initial HR-related questions
  
  

Tier 1 Support

• Support employees, managers and the business with questions related to HR policies, procedures, and benefits
  
  
• Escalate complex issues to the appropriate HR team members or departments as needed
  
  
• Maintain confidentiality and handle sensitive information with discretion
  
  

Offboarding

• Facilitate the offboarding process for departing employees including applicable exit information
  
  
• Coordinate with appropriate teams during offboarding process including payroll, IT and HR Business Partners
  
  

General HR Support

• Complete data entry changes in Workday
  
  
• Support HR projects and initiatives as needed, contributing to the continuous improvement of processes
  
  
• Provide employment verifications as needed
  
  
• Support employee life events and recognition initiatives including milestone anniversaries, parental leave and bereavement
  
  
• Track and manage the Symbotic Tuition Reimbursement program
  
  

What you'll need

• Bachelor's degree in Human Resources, Business Administration, or related field preferred. May be substituted with equivalent work experience.
  
  
• Minimum of 6 months experience in Human Resources or related field preferred
  
  
• Proficiency in Microsoft Office and HRIS systems
  
  
• Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities.
  
  
• Strong ability to take initiative and exercise independent judgement
  
  
• Ability to maintain a high level of confidentiality and handle sensitive and protected information appropriately
  
  
• Intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), including data tracking and reporting
  
• Hybrid role based in Wilmington, MA. (3 days a week)
  

Our Environment

• Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
  
  
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
  
  

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.


We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.


The base range for this position in the posted location is $29.81 - $41.25 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.