Commercial Garage Door Technician

Commercial Garage Door TechnicianAre you passionate about working with people, enjoy problem solving, and thrive in an environment where you can support your community and neighbors?Opening doors to your dream career!We're seeking a positive, personable garage door technician for a rewarding career opportunity. You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!The Jaydor Company is a family owned and operated business. We strive to give our customers the best experience when performing garage door installations, garage door maintenance, and replacing garage door openers. We serve the surrounding metro area with residential, commercial, and industrial garage door services.We'll give you the training and tools to perform in a fast-paced, multitasking environment. If you're a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow.The position is based out of our East Norristown, PA office.Responsibilities:Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team.Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community.Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations.Maintain a positive, empathetic and professional attitude toward customers and employees at all timesIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesMaintain records of customer interaction, transactions, comments, complaintsSeize opportunities to upsell products when they ariseUnderstanding our products/services inside and outCommunicate and coordinate with colleagues as necessaryPerform other duties as assignedSkills/Qualifications:Valid license and clean MVRExperience in garage door installation, repair and maintenance of commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment.Ability to lift 75 plus pounds, climb a ladder and use basic hand toolsFamiliar with OSHA safety rules and best practicesExcellent customer service, and organizational skillsAbility to understand root causes of technical situationsStrong verbal communication skills along with active listeningExperience with Service Titan a plusCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeWhat we have to offer you!Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matchingEmployee DiscountEmployee ReferralYou will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued successOur focus on growth will create many opportunities to take on more responsibilities and develop into senior rolesGuild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Jaydor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.Pay Range $25 - $35 USD