Administrative Coordinator 4

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Make a difference in your community by supporting essential public health services! Join the Office of Public Health as a vital member of the Region 9 team, where you'll play a key role in delivering quality healthcare services, coordinating administrative operations, and serving as the Local Registrar for Vital Records. This dynamic position offers the opportunity to work across multiple public health programs, interact with the public, and contribute to emergency preparedness efforts while making a meaningful impact on the health and well-being of Louisiana's citizens.

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.

Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Minimum Qualifications

Three years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• The incumbent performs clerical and administrative duties primarily at the St. Tammany Parish Health Unit within the Office of Public Health/Region 9, but is also assigned to work in other parish health units. The position may require sporadic, routine, or frequent travel outside of the employee's domicile parish to perform clerical related duties.
• Incumbent must possess basic/intermediate personal computer skills, including Microsoft Outlook/Word/Excel, as well as knowledge of computer-based health records.
• This position serves as the Local Registrar for Vital Records in the ST. TAMMANY Parish Health Unit, as well as the time administrator, purchasing coordinator, and property and safety liaison for this location.
• The incumbent will also perform clerical duties such as but not limited to answering/addressing telephone and front desk inquiries, scheduling appointments, making reminder calls, using various electronic health records systems to document patient information, performing eligibility screening and insurance verification for services, and fee screening and collections. This position coordinates complex administrative duties for service delivery of various programs, such as Reproductive Health, WIC, Immunizations, and the Tuberculosis (TB) Program.
• The incumbent, when directed, is required to respond to public health emergencies in a designated role at a specified site including but not limited to a Medical Needs Shelter or a Point of Dispensing site. Participated in emergency preparedness drills and activities are required.
• Accepts and performs additional duties, which may not be listed, but are deemed essential for the smooth operation of the clinics and the agency.

Position-Specific Details:

Location: Office of Public Health / Region 9-BRCO / St. Tammany Parish

Appointment Type: This position will be filled as a Probationary appointment

Cost Center: View phone number on click.appcast.io

Position Number(s): 84464

How To Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE (Download PDF reader).

Contact Information:

Shambrielle Pooler

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LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

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This organization participates in E-verify, and for more information on E-verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.