Restaurant General Manager

The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Overview:
The Restaurant Manager is to deliver prompt, courteous service in a manner that complies with
Omni Food and Beverage standards and company policies and procedures and lead a team of
associates to provide memorable experiences to both guests and team members.
Responsibilities:
* Responsible for assigned shift, assisting in overall management.
* Complete environmental checklist for dining room.
* Spot check liquor pars.
* Order daily supplies.
* Hold pre-meal meetings.
* Follow up on established training steps.
* Handle guest comments and complaints and ensure guest satisfaction.
* Stay on the floor during peak hours.
* Communicate with guests and receive feedback.
* Observe, teach and elevate staff's service.
* Monitor each guest's experience.
* Examine food preparation and beverage presentation.
* Maintain condition of dining room.
* Scheduling, completing weekly payroll, and forecasting both weekly and monthly.
* Participate in interviewing new employees as needed.
* Prepare maintenance request and follow-up.
* Monitor food and liquor requisitions and food waste.
* Check bar controls, shot glass use, red lining, and bottles totally empty daily.
* Must be familiar with and adhere to all liquor liability laws.
* Must know emergency procedures and work to prevent accidents.
Qualifications:
* 4 years+ leadership experience in a Restaurant General Manager role is highly preferred.
* Experience working in a sports bar is required
* Must have previous experience in a busy, fast paced working environment.
* Must have the ability to manage deadlines and support a team.
* Understanding of Food and Beverage financials including cost and par controls is required
* General knowledge of Microsoft Word, Excel, and PowerPoint.
* Must have a strong attention to detail as well as strong customer service skills.
* Must have understanding of beer, wine, and cocktail beverage creation knowledge.
* Must have unexpired Food Handlers and TABC - or obtain upon hire.
* Must be able to work a flexible schedule including nights, weekends and holidays.
* Must be able to stand and walk for an extended period of time or for an entire shift.
* Must be able to move, lift, carry, push, pull, and place objects of moderate weight without
assistance.
* Must be able to work indoors and outdoors
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.