Service Advisor
Classic Volkswagen of Gastonia
Service Advisor
Join Our Authorized Volkswagen Dealership
We are a customer-focused, high-performing authorized Volkswagen dealership committed to delivering exceptional service experiences. Our team culture is built on integrity, professionalism, and growth. If you’re driven, personable, and ready to build a rewarding career in automotive service, we want to meet you.
Position Summary
As a Service Advisor, you will be the primary point of contact for our service customers. You’ll help guide them through the repair process, provide clear communication, and ensure an outstanding dealership experience from start to finish.
What You’ll Do
- Greet customers promptly and professionally
- Listen to customer concerns and accurately document repair needs
- Recommend maintenance and repairs based on technician findings
- Provide clear estimates and timelines
- Communicate updates throughout the service process
- Coordinate with technicians to ensure efficient workflow
- Ensure customer satisfaction and follow up after service visits
What We’re Looking For
- 1–3 years of automotive service advising experience preferred
- Strong communication and customer service skills
- Sales-minded with the ability to explain services confidently
- Organized and detail-oriented
- Ability to multi-task in a fast-paced environment
- Valid driver’s license with clean driving record
Compensation & Benefits
- Competitive base salary + commission/bonus structure
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and career advancement opportunities
- Employee vehicle purchase program
Why Join Our Team?
- Established dealership with strong community reputation
- Supportive leadership and team-oriented culture
- Steady customer base
- Opportunity for income growth based on performance
If you thrive in a fast-paced environment and enjoy helping customers while growing your income, apply today and start your next chapter with Volkswagen.
Vacancy posted 2 days ago
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