Front Desk Administrator

Job Title: Front Desk Receptionist

Locations: Colorado Springs, Wheat Ridge, Colorado (Location will vary based on company needs)

Job Type: Full-Time

Reports To: Office Manager / Clinic Supervisor

Job Summary:

Hollywood Body and Face is seeking a friendly, professional, and results-driven Front Desk Receptionist to support our busy aesthetic clinics across multiple Colorado locations. As the first point of contact, you’ll provide a welcoming experience for clients, assist with administrative tasks, and play a key role in converting leads into booked appointments . Flexibility is essential, as location may vary based on company needs across Colorado Springs and Wheat Ridge .

Key Responsibilities:

• Greet and check in clients with professionalism and warmth
• Answer phone calls, respond to inquiries, and provide detailed information about services
• Proactively follow up with leads from phone, web, and social media inquiries to convert them into consultations or treatments
• Schedule, confirm, and manage appointments using booking software
• Handle client check-outs, process payments, and manage accurate client records
• Keep reception and lobby areas clean, organized, and inviting
• Promote current promotions, upsell services and retail products when appropriate
• Assist with administrative tasks such as data entry, filing, and inventory support
• Collaborate with clinical staff to ensure smooth clinic flow
• Maintain confidentiality and uphold high professional standards

Requirements:

• High school diploma or equivalent
• Excellent communication and customer service skills
• Sales-minded with confidence in speaking to clients about services and promotions
• Professional appearance and demeanor
• Proficiency with scheduling software and Microsoft Office tools
• Reliable transportation and willingness to work at different locations based on business needs
• Flexible availability, including weekends

Preferred Qualifications:

• Experience in Med Spa, beauty, or wellness industry
• Familiarity with platforms like Patient Now, Medstar, or similar, systems
• Proven track record of successful lead conversion or appointment booking
• Previous experience in a receptionist or front desk role (medspa or sales-focused experience is a plus)

About Hollywood Body and Face:

At Hollywood Body and Face , we specialize in cutting-edge aesthetic treatments designed to help our clients look and feel their best. With two locations across Colorado, we provide a high-end, results-driven experience in a warm and supportive environment. Our team is passionate about delivering excellence—from consultation to transformation.

How to Apply:

Please send your resume and a brief cover letter indicating your availability and willingness to travel between locations to:

• View email address on click.appcast.io