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Billing & Accounts Receivable Specialist

$21 per hour

PT Holdings LLC

Plymouth, MI

Description



Position at Bildon

Billing & Accounts Receivable Specialist

Location: Plymouth, MI

Schedule: Full-Time | Monday- Friday | 8:00 AM - 4:30 PM | In Office

Rate: Starting at $21.00

Position Summary

We're looking for a confident, customer-focused Billing & Accounts Receivable Specialist to support our customers and service team. This role combines accounts receivable, billing, invoicing, customer service, and payment follow-up. You'll communicate with customers throughout the day, send invoices and statements, follow up on outstanding payments, and help research and resolve billing questions or issues.

What You'll Do

  • Own inbound and outbound customer phone calls and emails relating to Billing and Accounts Receivable functions
  • Deliver exceptional customer service, maintaining strong relationships while collecting payment via phone and email
  • Send invoices and statements, often utilizing customer billing portals
  • Process credit card payments and verify customer billing information
  • Research and resolve billing or invoice issues
  • Work with service, dispatch, parts, warranty, and accounting teams
  • Maintain accurate customer records and documentation

What We're Looking For

  • Customer service, billing, AR, or collections experience
  • Strong ability to communicate effectively via phone and email with customer and internal teams
  • Comfortable asking customers for payment and following up
  • Strong problem-solving and organizational skills
  • Experience with Excel and Microsoft office suite
  • Experience with billing and invoicing procedures, warranty experience a plus!
  • Previous service industry or related experience a plus (HVAC, Foodservice, Etc...)
  • You are dependable and thrive working in a team environment

Physical Requirements

  • Working primarily in an office environment.
  • Ability to occasionally lift and move office supplies, equipment, and boxes.
  • Comfortable sitting, standing, and walking throughout the workday.
  • Ability to operate standard office technology and equipment.

Benefits of Joining Our Team

  • Medical and Dental Benefits
  • Life Insurance
  • PTO
  • 401k& Company Match
  • Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

About Bildon Parts & Service
For over 50 years, Bildon Parts & Service has provided trusted repair and maintenance solutions for commercial cooking, refrigeration, ware-washing, beverage, and ice equipment throughout southern Michigan. Our team is built on the core values of Safety, Integrity, Courage, Innovation, and Passion. Join us and be part of a company committed to service excellence.

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Vacancy posted 1 day ago
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