Call Center Representative

Call Center RepresentativeEarn $20/hr in a full-time, 100% remote W-2 role helping members get the care they need. You'll handle inbound and outbound calls, book and confirm appointments, follow up when visits are missed, and keep scheduling systems accurate so members can take the next step in their care.We're hiring for 7 openings for U.S.-based bilingual Spanish/English representatives who like clear tasks, stable work, and follow-through.Role SnapshotPay: $20/hrLocation: Remote, U.S.-basedType: Full-time, W-2 employmentBenefits: Health, dental, vision, PTO, paid holidaysEquipment: ProvidedWhat You'll DoMake outbound calls to book appointmentsTake inbound calls from membersConfirm appointments and follow up on missed visitsUpdate scheduling systems quickly and accuratelyEscalate urgent member needs when they come upWhat You'll NeedFluency in Spanish and English1+ year of call center, scheduling, or customer service experienceMust be based in the U.S.Reliable, on-time work habitsComfort working remotely while staying focused on accurate, timely follow-throughWhy This Role MattersYour calls help members access care. You'll own the first step: making sure appointments are booked, confirmed, followed up on, and escalated when needed.At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.Apply now and get a response within 24 hours. Urrly