Service Technician

Service Technician Opportunity

The largest dealership in Grand Rapids and a 14-time Dealer of the Year award winner is looking for an additional Service Technician to join our team. In our state-of-the-art service center, technicians enjoy climate-controlled bays, specialty GM equipment, dedicated support staff, and the latest technology to keep you working efficiently. We back our team with paid training, career growth pathways, a comprehensive benefits package, and a supportive, team-focused environment that recognizes and rewards your skills.

This may be the right opportunity if you align with our Cultural Behaviors (listed below). See why you should join our team:

This position is onsite Monday Friday (8am to 5pm) and a Saturday rotation (8am to 1pm).

Job Description

• This position will provide technical repair and service work to various automotive vehicles.
• Perform multi-point inspections to GM specifications using diagnostic tools and equipment.
• Perform road tests on automotive vehicles to assess vehicle performance and identify problems.
• Effectively communicate with Service Advisors to explain vehicle issues, repair options, and associated costs.
• Repair and replace automotive parts and systems, such as engines, transmissions, brakes, suspension, and exhaust systems, in a productive manner.
• Must follow manufacturer specifications when repairing customer and warranty vehicles.
• Maintain detailed records of all repairs, services, and parts used, ensuring accuracy and compliance with GM regulations.
• Maintain/calibrate tools and equipment regularly to ensure accuracy and safety.
• Assist co-workers with complex repair tasks when necessary.
• Stay up-to-date on training and certification programs to enhance automotive knowledge and skills.
• Maintain a clean and organized work environment to provide customers with a professional and welcoming atmosphere.
• Must adhere to shop safety protocols and guidelines.
• Other responsibilities may be assigned through continued employment.

Benefits

• Compensation We offer a flat-rate pay structure of $20.00 - $45.00 per hour based on experience and qualifications, along with additional earning opportunities through production, upsell, and annual longevity bonuses.
• Advancement Opportunities We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!
• Great Work Environment We are a family-friendly and drug-free workplace. Because of our exceptional team, we have been named a fourteen-time Dealer of the Year within the past twenty years.
• Full-Time Benefits Package Medical, Dental, Vision, HSA or FSA, Accident, and Critical Illness Insurance; a Berger-sponsored $25,000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.
• Additional Benefits Membership with Working Advantage allows our team to enjoy discounts on theme parks, hotels, concert tickets, and more!
• EOE We are an Equal Opportunity Employer.

Desired Skills & Qualifications

• High School diploma or GED.
• Must be state certified.
• Prefer ASE/GM certification(s).
• Prefer prior mechanical automotive repair experience.
• Proficiency in using diagnostic tools and equipment.
• Strong mechanical aptitude and problem-solving skills.
• Effective communication and attention to detail skills.
• Ability to work and collaborate in a team environment.
• Reliable, trustworthy, organized, efficient, and takes pride in their workmanship.
• Physical ability to lift heavy objects up to 50 lbs and work in various weather conditions.
• Ability to operate an automobile in all weather conditions with a valid driver's license.
• Must allow pre-employment screenings, background, driving, and drug test.
• Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.

Location: 2525 28th St SE, Grand Rapids, MI, 49512. Conveniently located near shopping centers, great lunch spots, and just 15 minutes from the heart of Grand Rapids.

Berger's Cultural Behaviors: Customer Focused, Innovating, Looking Ahead, One Team, Speak Boldly, It's on Me, and Integrity.