Night Auditor

Base Pay $20.00 - $21.50 / Hour Job Category Front Desk, Reception, Customer Service Employee Type Non-Exempt Part Time Contact information Email View email address on click.appcast.io Night Auditor The Front Office is at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service. We are looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guest needs. The Auditor will be responsible for all accounting functions and will need to communicate with the security team to ensure the safety of our guests. The duties of a Night Auditor include, but are not limited to, the following: Greeting guests upon arrival; check them in and provide them with any information needed to enjoy their stay. Audit and balance reports from the day shifts. Schedule guest wake-up calls and reservations for the following day. Answer phones and place reservations. Prepare guest bills for next-day checkouts and process reservation cards. Facilitate the guests' valuables in hotel safe. Perform other duties as assigned. Requirements 1+ years' experience in customer service or hospitality. Excellent communication and math skills. Ability to communicate clearly and effectively with guests and team members, both verbally and written, as well as learn computer functions and other on-the-job skills. Expected hours of work: The Night Auditor position requires overnight/graveyard shifts, typically scheduled from 11:00 PM to 7:00 AM. Shift times may vary based on operational needs and management discretion. This position may also require flexibility to work varying schedules as business needs dictate, including nights, weekends, and holidays. Summary JOIN THE ADVENTURE Reminiscent of a summer lake house, The Lakehouse Resort is a refreshing deviation from the commonplace and promises a tranquil escape from life’s daily stresses. We offer the optimal ambiance for a perfect event. Guests enjoy affordable luxury on the shores of sunny Lake San Marcos, matched with an unparalleled guest service experience. The Lakehouse Resort offers 143 spacious rooms inclusive of breathtaking views, spa-like showers, Serenity memory foam beds, 100+ channels of high-definition television with premium movie channels, complimentary wireless internet, a magnificent lobby area with a fireplace, a library, board games: 2 spacious pool decks and hot tubs, hammocks, fire pits, and many more legendary amenities. Guests of the resort are encouraged to enjoy our country club, The Links at Lakehouse, which offers 18 holes of championship golf, a driving range, and 18 holes of executive golf. Brickmans restaurant offers fine dining for breakfast, Sunday brunch, lunch, and dinner. In-room dining guests can order off the full menu from the comfort of their hotel room. As an employee, you are eligible to receive a wide range of benefits & perks, including: **Medical and Dental Insurance** **Company provided Vision and Life Insurance** **Company matching 401(k) program** **Employee Referral Compensation** **FREE green fees & range balls** **Employee discounts on food, drink, merchandise, hotel stays, & Marina activities** **Discounts at Belmont Park - 4 FREE Rides and Attraction Passes per month** Lakehouse Resort prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr