Office Manager

Who We Are 11 Capital is a real estate investment company focused on multifamily and storage assets in the Western United States. Since our formation, we have completed over 100 transactions of multifamily and self-storage properties. Our investment and management track record has allowed us to grow a strong, performing portfolio of real estate assets. We manage our properties through our in-house multifamily and self-storage property management groups, 11Residential and Glacier West Self Storage. Through our commitment to strategic and disciplined investing, we continue to develop key relationships with owners, brokerages, lenders, and other real estate and construction professionals We pride ourselves on fostering a supportive, close-knit environment where teamwork and collaboration thrive. Come join Team 11 and play a key role in the financial success of our organization! Position Summary As the Office Manager, you will be at the center of daily operations at 11 Capital's headquarters, keeping the office running smoothly while providing high-level administrative support to senior leadership. This role blends hands-on office management with cross-departmental coordination and management of projects and programs for teams across the organization. You will take ownership of the office environment, anticipating needs before they become problems and acting as the go-to resource for employees, vendors, and visitors. The ideal candidate is highly organized, resourceful, and comfortable juggling competing priorities. If you enjoy being the person who keeps things moving and thrive in a role where no two days look the same, this is a unique opportunity to make an impact at the heart of a fast-paced, people-driven organization. What you'll be doing: Manage the day-to-day office operations including but not limited to; supply inventory, kitchen restocking, equipment maintenance, vendor & visitor management, and ensuring a clean, safe, and fully functional workplace. Provide administrative support such as answering phones, sorting mail, preparing documents, maintaining organized office filing systems, shipping, and receiving packages. Manage and support projects and programs across departments such as capital construction, risk management, accounting, and operations, by leading, tracking, following up, documenting, and coordinating to keep initiatives moving. Support our leadership team including meeting prep, travel coordination, and special projects for senior leaders and executives. Plan and execute company events by coordinating logistics, vendors, and employee engagement. Support internal and HQ building communications by drafting and distributing announcements. Assist with various cross-departmental projects and any other duties as assigned per business needs. Education and Qualifications: 4+ years of experience in office management, project management, or a similar administrative support role is required. High school diploma or equivalent required; associate's degree in business administration or a related field preferred. Demonstrated experience in office management procedures, best practices, and continuous improvement. Prior experience supporting executives and/or senior leadership. Familiarity with project management fundamentals such as tracking deliverables, managing timelines, and coordinating across stakeholders is preferred. Experience handling sensitive information and compliance tracking with discretion and accuracy. Self-starter who takes ownership, initiative, and works well independently. Exceptional professionalism and communication skills, paired with strong organization, attention to detail, and the ability to prioritize and meet deadlines. Proficient in Microsoft Office Suite (Teams, Word, Excel, Outlook, PowerPoint) and comfortable learning new software tools; experience leveraging AI tools such as Claude is preferred. Must be able to work in-office during business hours at the Kirkland Headquarters; this role is not eligible for remote work. Compensation: The base compensation range for this position is $36 to $41 per hour. In addition to the base pay, this role offers exciting opportunities for performance-driven bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded. Exact compensation may vary based on skills, experience, and location. Benefits: Medical, dental, and vision insurance coverages. Health savings account. 401(k) with a 4% company match. 30% Employee Rental Discount based on availability. Education Reimbursement program. Paid Time Off – Vacation Accrual, Sick Time Accrual, Paid Holidays, Birthday Holiday, Service Day, and Health & Wellness Day. Exciting growth and development opportunities. Physical Requirements To successfully perform the essential functions of this job, the employee must be able to: Perform work in a professional office environment. Lift, push, and pull up to 25 lbs. Must be able to use standard office equipment such as computers, phones, and photocopiers. Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements. Verbally communicate with employees, co-workers and customers in person and by phone. Occasional travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle. The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EEO Statement 11 Capital is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. You must be able to pass a criminal background check and a drug test. A positive result of Marijuana/THC does not disqualify candidates in states where it is legal.