Customer Service Representative (Bilingual)

Join Results Staffing as a Customer Relations RepresentativeLooking for a fast-paced job where every day is different?Results Staffing is hiring a Bilingual Customer Relations Representative in Dallas, Texas. This is an in-office position for someone who enjoys helping people, solving problems, and building relationships.If you thrive in a busy environment and like talking with customers and employees throughout the day, we'd love to meet you.As a Customer Relations Representative, you'll serve as the connection between our customers, workforce, recruiting team, and operations.Daily responsibilities include:Answer incoming phone calls, emails, and text messagesBuild relationships with customers and employeesSolve attendance issues and schedule changesAssist with worker placementsCoordinate with recruiting and operations teamsMaintain accurate records and communicationDeliver excellent customer service while managing multiple prioritiesResolve problems quickly and professionallyNo two days are exactly alike, which makes this role exciting for someone who enjoys variety.The ideal candidate is:Bilingual in English and Spanish (Required)Ability to type 45+ WPM with a minimum accuracy rate of 90%Comfortable talking on the phone throughout the dayFriendly and engagingOrganized and detail-orientedAble to multitask in a fast-paced environmentDependable and professionalA confident problem solverComfortable working with multiple systems at onceMany successful Customer Relations Representatives come from careers such as:Tech & Help Desk: Tier 1 Support/IT Service Desk AssociatesStaffing & Recruiting: Staffing Assistants/Recruiting CoordinatorsLogistics: Dispatchers/Route & Operations CoordinatorsReal Estate: Leasing Agents/Property ConsultantsInsurance: Claims Adjusters/Intake SpecialistsHealthcare: Patient Scheduling Coordinators/Medical ReceptionistsTravel & Retail: Airline Reservations AgentsEven if your title was different, we'd love to hear from you if your experience involved helping people and managing multiple priorities.This position is a great fit if you:Enjoy talking with people all dayLike solving problemsStay calm under pressureWork well in a teamCan juggle multiple prioritiesWant opportunities to grow within a companyThis is not a desk job where you'll complete the same task every day.It's an active, people-focused position where your communication skills make a real difference.Requirements:High school diploma or equivalentFluent in English and SpanishStrong communication skillsReliable attendanceAbility to work in person in Dallas, TexasApply Today