Remote SaaS Support Specialist - Policy & Resolution
Lexipol
- Remote job
Lexipol LLC is seeking a Customer Support Specialist to provide responsive support for first responder clients. This remote position requires 2+ years of technical support experience, proficiency in Salesforce, and strong communication skills. The candidate will troubleshoot issues via phone, email, and chat, ensuring timely resolution and documentation of inquiries. A competitive compensation package and benefits are offered, including a 401(k) with company match and flexible paid time off. #J-18808-Ljbffr Lexipol
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$55k - $60k
...workforce with a market-leading SaaS solution. As a member of... ...and a generous time-off policy. We offer both on-site and remote opportunities.... ...The Payroll & HR Support Specialist will resolve platform or... ...and providing the best resolution in real time and/or follow...Remote workPolicyLocal areaFlexible hours- ...Role: In the Product Specialist role , you will be the... ...Our customers love the support and service we provide... ...grow with us in a global SaaS environment . This... ...seeing problems through to resolution Conducting product... ...300+ globally remote team 36% diversity Industry...Remote jobTemporary workWork from homeWorldwide
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Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by... ...product/engineering, and follow through on resolution Triage and categorize inbound tickets... ...teams to NRC the user experience Remote opportunity, collaborative culture, and...Remote workFull time- ...YOUR MISSION As an IT Support Specialist , you'll provide corporate... ...to access management, SaaS administration,... ...tickets, incidents, and resolutions in the knowledge base.... ...configuration changes, policy updates, and system integrations... ...and peripherals for remote employees. Maintain...Remote workPolicyTemporary workImmediate start
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Olo is a leading SaaS platform accelerating digital... ...technical assistance and support to end-users across Olo... .... Document issues and resolutions in the ticketing system... ...at olo.com. We’re remote‑friendly. Since 2015, we... ...time off, gift matching policy, and more! Our best estimate...Remote workPolicyWork at officeMonday to Friday$22 - $30 per hour
...is looking for an IT Support Specialist to join our IT team in... ...technical support and problem resolution for hardware, software... ..., alongside remote assistance as needed.... ...Preferences Familiarity with SaaS environments is a plus... ...or local laws. This policy applies to all terms...Remote workPolicyHourly payWork at officeLocal areaFlexible hours$42.5k - $57.5k
...Description As an on-site IT Support Specialist, you will be a core... ...and timely resolution. Diagnose and resolve... ...Mac users, on‑site and remotely. Administer Microsoft... ...and Conditional Access policies. Manage device... ...device profiles. Support SaaS applications,...Remote workPolicyWork at officeLocal areaWorldwide- ...Provide second-level technical support for desktop/laptop hardware, software... ...of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for... .... Ensure compliance with IT policies, security protocols, and best...Remote workPolicyWork from home
- ...Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and peripherals... ...incidents, service requests, and resolutions within the ticketing system. Ensure compliance with company IT policies, security standards, and asset management...Remote workPolicy
- ...Tech Support Specialist Ii Modern Family Law, a rapidly expanding national... ...Specialist II to work remotely in Colorado. Modern Family... ...incidents, ensuring timely resolution, clear communication, and thorough... ...e.g., Jamf Pro), including policies, profiles, scripts, app...Remote workPolicy
- ...ticketing systems. Log and track support requests using help desk... ...of support interactions and resolutions. Contribute to knowledge base... ...adherence to all IT and departmental policies and procedures. Report... ...hardware and software using remote access tools Security Clearance...Remote workPolicyTraineeship
- ...Providing advanced technical support, the full-time Tier 2 Support Specialist will manage incident resolution and system troubleshooting... ...applications, and infrastructure in a remote setting. Key... ...compliance with cybersecurity policies and support vulnerability remediation...Remote workPolicyFull time
$40 - $45 per hour
...Description End User Services Support Specialist Position Summary End... ...issues; own issues through resolution with clear, professional... ...End User Support (Desk-Side & Remote) • Install, configure, and... ...Support and maintain Intune policies, configuration profiles, and...Remote workPolicyContract workTemporary workWork at office$26 - $31 per hour
...Description Job Title: Desktop Support Specialist / Deskside Support... ...provides daily deskside and remote support for internal end users... ...issues, Microsoft Office, Group Policies, Active Directory, VPN and networking... ...support and problem resolution for hardware, software,...Remote workPolicyContract workTemporary workWork at office- ...are seeking a skilled Desktop Support Engineer with expertise in... ...provide comprehensive deskside and remote technical support to end... ...peripheral devices, ensuring timely resolution of issues. Troubleshoot and... ..., permissions, and group policies in Active Directory (AD) and...Remote workPolicyContract workWork at officeShift work
- ...Computer User Support Specialist Portsmouth VA (Norfolk Naval Shipyard) Onsite... ..., and SharePoint. Utilize remote support tools such as Remote... ...document incidents, track resolutions, and elevate issues in accordance... ...changes, basic group policy administration, and access control...Remote workPolicyContract workShift work
- ...is in its future. The Desktop Support Specialist is responsible for being the... ...platforms: Win 11, MacOS, iOS, M365, SaaS applications, and customized... ...lab Telephone support for remote locations Must work well with... ..., state or local laws. This policy applies to all terms and...Remote workPolicyLocal areaFlexible hoursShift workNight shift
- ...providing phone and technical support in a busy call center... ...Phone Support Specialist role allows you to leverage... ...growth. This is a remote position, requiring reliable... ...(e.g., problem resolution, escalation) to ensure... ...compliance with company policies and procedures in a...Remote workPolicyHourly payFull timePart timeImmediate startWorldwideShift work
- ...Job Summary The Call Center Support Specialist supports the Member Access Center... ...documentation, first-call resolution, and consistent member... ...appointments in accordance with policy and procedure, considering... ...conditions This position is a remote role, which means you will...Remote workPolicyWork at officeLocal areaWork from home
- ...IT Support Specialist We are seeking a skilled IT Support Specialist to... ...compliance with mobile device policies and maintain Apple Push... ...Engagement Model Location: Remote Schedule: Full-time,... ...adherence for support ticket resolution User satisfaction ratings...Remote workPolicyFull timeWork at office
$26.44 per hour
...is seeking Per Diem Peer Support Specialist for our new program, 988... ...team in the field under remote supervision by a third professional... ...clinical support beyond the resolution of the immediate crisis.... ...inclusive workforce. It is MHAEM's policy to ensure equal employment...Remote workPolicyHourly payDaily paidImmediate startShift workWeekend work- ...FL area / Hybrid Remote Our mission is to... ...Accounts Receivable Specialist to join our... ...Receivable & Sales Support Specialist to join... ...approach to issue resolution. This position plays... ...compliance with financial policies and procedures.... ...working in a SaaS or software publishing...Remote workPolicy
$15.26 - $21.5 per hour
...of its parts. The Patient Support Specialist, under the direction of the... ...and problem-solves issues to resolution. Why work with us?... ...welfare, and other fringe benefit policies. Employees may also... ...Category Customer Service Position Type Full Time Remote No...Remote workPolicyFull time- ...Description As a Tier 2 IT Support Specialist, you'll be more than just a... ...Tier 1/2 support issues—remotely and onsite. ~ Monitor infrastructure... ...accurate details, document resolutions, and follow up with clients... ...PTO based on company policy ~ Paid Certifications &...Remote workPolicy
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$36.8k - $68.3k
...Note: This is a remote role in the US. We are not sponsoring... ...on efficient inquiry resolution and ensuring all... ..., deliver high-quality support, and collaborate with internal... ...Adhere to all company policies and procedures,... ...prior experience with SaaS software a plus....Remote workPolicyWork at officeLocal areaVisa sponsorshipMonday to FridayFlexible hoursShift work- ...Talascend is currently seeking a HR Support Specialist for a contract opportunity... ...inquiries regarding HR policies, procedures, and transition... ...with escalations and issues resolution within the HR support team Train... ...workday shift with no remote work involved. The position...Remote workPolicyContract workWork experience placementWork at officeShift work
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