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Remote SaaS Support Specialist - Policy & Resolution

Lexipol

Frisco, TX
  • Remote job

Lexipol LLC is seeking a Customer Support Specialist to provide responsive support for first responder clients. This remote position requires 2+ years of technical support experience, proficiency in Salesforce, and strong communication skills. The candidate will troubleshoot issues via phone, email, and chat, ensuring timely resolution and documentation of inquiries. A competitive compensation package and benefits are offered, including a 401(k) with company match and flexible paid time off. #J-18808-Ljbffr Lexipol

Vacancy posted 3 days ago
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