Patient Liaison

Patient Liaison
Job Number: 26-01888

Progress on your journey to success! ECLARO is currently recruiting for a Patient Liaison in the Chicago IL area for one of our clients.

ECLAROs client is a leading provider of healthcare workforce software and solutions. If youre up to the challenge then take a chance at this rewarding opportunity!

Position Overview:

• Seeking consultants with a strong guest relations hospitality customer service or patient-facing background who can effectively engage with patients families and clinical teams in a healthcare environment.
• The ideal consultants should possess excellent communication skills strong customer service instincts the ability to de-escalate concerns and a proactive approach to creating a positive patient experience.

Responsibilities:

• Round throughout the hospital and engage with patients and families.
• Address service recovery opportunities and escalate concerns when appropriate.
• Support patient experience initiatives and help improve overall satisfaction.
• Demonstrate professionalism empathy and strong interpersonal skills.

Shift: Day 5x8-Hour (09:30 - 18:00); Duration: 26 weeks

Pay Rate: $26.66 / Hour

If hired you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical Dental & Vision Insurance through ECLARO

If interested you may contact:
Claudine Pamaranglas
Claudine Pamaranglas LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race Color Religion Sex Sexual Orientation National Origin Age Genetic Information Disability Protected Veteran Status or any other legally protected group status in compliance with all applicable laws.