Account Director

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. About VML Health: VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a 'vertical') that has the benefit of autonomy in management, but with support of non-health expertise. At the heart of health is the story of life - all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals' and patients' needs, behaviors and lived experiences through what we call 'radical empathy'. VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. Get to the heart. Connect for life. What We're Looking For: The Account Director ensures all aspects of the day-to-day VML health/client interaction delivers ultimate value to both parties. In this role, they collaborate with senior clients to understand their business landscape, develop strategies to meet key objectives, and activate the agency team to deliver upon them. The Account Director also mines new, organic business opportunities with existing clients through building relationships with industry partners and the client's organization. The Account Director works with the cross-functional team, guiding and directing teams to foster a culture of growth and development. In this role, you are responsible for all areas of client delivery, VML CE Health team, and client relationship in Pharma. What You'll Do: Develop long-term account success and growth by building, maintaining, and growing senior level client relationships Work with strategy to transform knowledge of client business objectives, internal and competitive opportunities, and customer insights into actionable marketing communications strategies and tactics Be the resident expert on the clients' business and industry Contribute to agency new business efforts Regularly inform group account director, client engagement on business status, including escalation as needed Financial responsibilities include review and sign-off of monthly billing and forecasting, client management or escalation of billing as needed Responsible for active professional development of direct reports Cultivate capability of both the cross-functional client team and CE department Ability to lead integration efforts across multi-channel engagements What You'll Need: Strong presentation development skills Comfortable working in and leading integrated agency relationships Detail-oriented with strong communication and presentation skills 8+ years of relevant client or agency experience (digital marketing and/or managing the design and development of websites) Previous experience working with a pharmaceutical or health client Thorough knowledge of health communications and possess ability to navigate associated processes Experience with marketing (traditional and/or digital) focusing on multi-channel campaign development and strategy Familiarity with all facets of interactive campaign and macro strategy development What We Offer: Passionate, driven people | We champion a culture of people that do extraordinary work. Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery. Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness. Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally. #vmlhealthcareers The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details. _ $75,000-$180,000 USD We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. #J-18808-Ljbffr