Surgery Scheduler Orthopedics

Location: 1920 N Higley RD STE 206 Gilbert, AZ 85234 Schedule: Mon–Fri 7:45‑5p Position Summary This position is responsible for scheduling surgical procedures, entering patient charges, orders, and other pertinent information into the system, and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families. Core Functions Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system; verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentiality of all information. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current; orders previous medical records for the day of the procedure, when necessary. Types and prints physician orders for multiple physicians and departments; schedules and maintains physician block time and block time releases. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology; enters results of diagnostic tests, patient registration information and patient charges; compiles data and prepares statistical reports for management. Conducts charge management audits for assigned area, reconciles charge packet information with the audit, identifies missed or incorrect charges and corrects when appropriate. Acts as a receptionist to the assigned unit; answers phones, relays messages, greets and directs patients, visitors, physicians, and families, and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month. Enters facility work orders and supply orders when required by assigned department; requests repairs/maintenance for business machines in the department; arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork. Responsible for scheduling surgeries and procedures and maintaining smooth workflow; must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information. Minimum Qualifications High school diploma/GED or equivalent. Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology and payor contract terms and processes. Must possess excellent organizational skills and effective human relations, communication, and teamwork skills; meet deadlines and productivity standards. Requires knowledge of word processing and spreadsheet software and experience with computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports. Preferred Qualifications Additional related education and/or experience preferred. EEO Statement EEO/Disabled/Veterans. Our organization supports a drug‑free work environment. #J-18808-Ljbffr Banner Health