Cash Application Specialist

Cash Application SpecialistAPCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.We are looking for a Cash Application Specialist to join our Receivables & Billing team. In this role, you will help ensure incoming funds are accurately applied, contracts are activated correctly, and account discrepancies are resolved efficiently to support operational and financial accuracy across the organization.Cash Application & ReconciliationApply daily incoming funds accurately across multiple systems and accountsEnsure contracts are processed and activated correctlyProcess funding adjustments, contract exceptions, and compensation adjustments as neededComplete remittances and cancellation chargebacks for dealer statement creditsAccount Resolution & Partner SupportPartner with Billing & Collections teams to resolve account discrepancies and funding issuesSupport communications related to funding compliance and account resolutionRespond professionally to internal and external inquiries regarding account activity and paymentsMaintain accurate documentation and records related to funding activityOperations & Process ImprovementIdentify opportunities to improve operational workflows and efficiencySupport special projects, process enhancements, and system improvementsMaintain knowledge of company systems, products, claims, and financing processesContribute to a high-performing, customer-focused team environmentYou'll be successful in this role if you're highly detail-oriented and enjoy working with financial data, reconciliations, and operational processes. You're comfortable balancing accuracy with speed in a deadline-driven environment.You're also proactive and collaborative, able to work across teams to resolve issues while maintaining a strong customer service mindset. You take ownership of your work and continuously look for opportunities to improve processes and outcomes.Basic QualificationsHigh school diploma or GED1+ year of experience in business operations, accounts receivable, or administrative supportProficiency in Microsoft Office, including Excel and OutlookStrong organizational and multitasking skillsStrong written and verbal communication skillsPreferred QualificationsAssociate degree in Business, Finance, or a related fieldExperience with cash application, reconciliation, or receivables operationsExperience working with financial systems or accounting processesExperience in high-volume transactional environmentsThis Role Might Be a Great Fit If You…Enjoy working with numbers and ensuring accuracyThrive in process-driven environmentsLike solving discrepancies and improving workflowsAre organized, dependable, and detail-orientedWhat We OfferCompetitive compensationComprehensive medical, dental, and vision benefits401(k) with company matchPaid time off and company holidaysOpportunities for career growth and developmentA collaborative and supportive team environmentAt APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.We C.A.R.E.Committed – We build strong, high-trust relationships with our partners and each other.Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business.Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success.If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.