Business Operations Manager

Manage accounts receivable, invoicing, payment processing, collections, member billing, and financial reconciliations for both the Guild and Foundation. Generate financial reports, post weekly batches and settlements, prepare sales tax worksheets, and support month-end reconciliation activities with an outside accounting firm. Contribute to annual budget preparation and monitor departmental spending against established budgets. Assist in maintaining data integrity, build reports and dashboards, and support ongoing CRM management. Manage software licensing, user provisioning, renewals, and vendor relationships for the organization's cloud-based platforms. Participate in planning activities for future database migration and system implementation projects, including documenting business requirements and reviewing functional specifications. Coordinate office operations, including facilities, utilities, telecommunications, vendor management, and basic IT support with external service providers. Support operational workflows for Contract Services safety courses, the online merchandise store, and annual awards fulfillment. Perform other job-related duties as assigned. Requirements 3–5 years of experience in business operations, bookkeeping, accounting, or nonprofit financial administration. 2 two years of relevant CRM administration experience, including report development, dashboard creation, data management, and object administration preferred. Experience with HubSpot is a plus. Strong knowledge of accounts receivable, accounts payable, invoicing, reconciliations, and general ledger processes. Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, formulas, and data analysis. Experience supporting budgeting, financial reporting, and cloud-based business applications. Familiarity with PCI-DSS standards and secure financial transaction processing. Experience with QuickBooks Online, Bill.com, and Tallie is preferred. Experience working in a nonprofit, guild, union, or entertainment industry association, or participating in a CRM migration or software implementation, is preferred. Core Competencies Demonstrates expertise in accounts receivable, invoicing, financial reporting, and CRM administration, with a strong focus on data integrity and operational efficiency. Proficient in budgeting and financial reconciliations, with experience in cloud-based applications and nonprofit financial administration. Highest-signal resume keywords Accounts Receivable Management Financial Reporting CRM Administration Microsoft Excel Proficiency QuickBooks Online Experience ATS Optimization Keywords Hard Skills Invoicing Financial Reconciliation Budget Preparation Data Management Report Development Dashboard Creation General Ledger Processes Payment Processing Collections Sales Tax Worksheets Industry Keywords Nonprofit Financial Administration PCI-DSS Standards Database Migration Software Implementation Vendor Management Tools & Technologies HubSpot Bill.com Tallie Cloud-Based Platforms CRM Management #J-18808-Ljbffr