Associate Territory Manager - Roanoke, VA

ASSOCIATE TERRITORY MANAGER For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devices and personalised service to help improve patient outcomes and quality of life. As a family‑owned company, we take pride in delivering expert care with a personal touch. The Associate Territory Manager (ATM) is responsible for providing pneumatic compression devices for the treatment of chronic diseases to patients under a physician’s care. This role requires a comprehensive understanding of the entire patient process and revenue cycle for all insurance payers, including criteria to qualify patients under CMS guidelines, private payer copays, deductibles, and required documentation. By providing day‑to‑day support to our Territory Manager, you’ll work directly with patients while helping to grow market sales. Key Responsibilities Relationship Management: Present and demonstrate as a subject matter expert on the company’s products to patients, physicians, specialty therapists, and medical professionals. Stay up to date on industry trends, compliance requirements, and new products. Sales and Business Development: Complete administrative duties, such as call reports, sales reports and forecasts. Manage expenses within territory budgets. Follow up with patients post‑set up and communicate with physicians and therapists regarding the patient process to comply with insurance guidelines. Determine optimal equipment for individual patient needs. Communicate with corporate and administrative staff regarding equipment needs and requirements to ensure timely and accurate delivery of equipment. Demonstrate, train and communicate the proper use of the company’s devices to patients. Ensure strict compliance with all applicable healthcare regulations, financial standards and internal policies, including CMS and OFCCP guidelines for patient intake, data management, the Quality Management System, documentation and training. Use strong communication and interpersonal skills to interact effectively with patients, families and healthcare professionals. Apply excellent organisational and time‑management skills to manage a high volume of referrals and ensure timely processing of information. Maintain attention to detail to ensure accuracy in patient records and insurance information. Qualifications Bachelor’s degree or equivalent experience. Proven track record of success in outside sales, particularly in healthcare or medical‑device sales. Strong communication, negotiation and interpersonal skills. Ability to build strong relationships with clients and healthcare professionals. Proficiency in SalesForce, MS Office and Apple products. Job Requirements & Physical Demands Must be able to lift 40 pounds from the floor and lift to waist level. Must be able to kneel, stoop, climb stairs and reach with hands and arms. Ability to travel frequently within the assigned territory to patients’ homes and healthcare facilities, with long hours spent in vehicles. A valid driver’s licence, automobile insurance and clean driving record. Candidates must pass an extensive background check. Must obtain the necessary immunisations and records to gain access to facilities within the assigned territory. If promoted to Territory Manager, you will be required to relocate (usually within 18 months of hire) to an existing or expanding market. This job description outlines essential duties but is not exhaustive. Employees may be assigned other tasks. All duties are subject to modification for disability accommodation. Successful performance requires specific skills and abilities. This document sets minimum requirements and does not imply an employment contract. The company is an equal‑opportunity employer, a drug‑free workplace, and complies with ADA regulations as applicable. #J-18808-Ljbffr