Administrative Support I

Office Assistant The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Job Responsibilities: Perform general administrative tasks assigned in accordance with the office procedures of the clinic. May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing. Operate the front desk duties during peak hours or when primary staff is unavailable. Sort, organize and maintain office records. Assist with new patient enrollments as necessary. Assist with various insurance/billing reports as necessary. May assist with patient drug testing procedures; and, Perform other duties as assigned. Compensation for roles at Brockton CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. Brockton CTC provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below. Role Location: Massachusetts Calculated Salary Range for the role: $18.00 - $22.00 per hour Where Passion Meets Purpose. Join Our Team! Our compassionate team is dedicated to empowering individuals on their recovery journey, providing high-quality care, offering unwavering support, and fostering a patient-centered approach to healing. Through evidence-based treatment and a commitment to whole-person wellness, our team members play a vital role in helping individuals reclaim their lives. If you're passionate about making a difference and want to be part of a supportive, mission-driven team committed to transforming lives and strengthening local communities, we encourage you to apply today. Join us in delivering dedicated care and meaningful recovery support. Your Education, Skills, and Qualifications: High school diploma or equivalent required Previous administrative experience in a healthcare setting Comfortable working in an opioid treatment program (OTP) / recovery environment Skilled in answering phones, greeting patients, and providing front-desk support Experience with billing processes, patient check-in, and appointment scheduling Proficient with computer systems, word processing, and basic data entry Familiarity with office equipment and general clerical duties (scanning, faxing, filing) Strong organizational skills, attention to detail, and ability to multitask Professional and courteous communication skills (in person, by phone, and in writing) Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations Dependable, team-oriented mindset with a focus on supporting clinical staff and patients We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws. Acadia Healthcare