Venture Capital Operations Sr. Lead

Responsibilities Build the foundational SOPs, governance frameworks, and operational systems for the Launchpad team. Own and streamline key operational processes currently distributed across the team—including deal tagging, SDR program process management, territory management, and data workflows. Own the tracking and reporting of team ACV attainment and target status, partnering with leadership to ensure accuracy in compensation modeling and performance metrics. Identify inefficiencies and redesign processes to be scalable, AI‑native, and agent‑friendly. Ensure that team processes connect coherently—so territory maps, forecasting dashboards, business plans, and GTM strategies reflect one consistent source of truth. Own the design and maintenance of Launchpad dashboards, including startup portfolio performance tracking, fundraising status monitoring, AOV reporting, and pipeline health. Build and manage a structured data architecture for the startup universe—connecting total addressable startup data to Launchpad portfolio data, cross‑referenced with big bets, event relationships, and business plans. Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G (Go for Growth) planning cycle and Salesforce territory management standards. Use Salesforce CRM, Tableau, and related tools to produce reporting that drives real decisions—not just snapshots. Build and maintain core team artifacts: internal strategy decks, walking packs, first‑call decks, and business plans. Translate data and operational insights into compelling narratives for senior Salesforce leadership and PE/VC partners. Act as a thought partner to the Head of Startups on how operational decisions connect to the broader team strategy. Support the execution of the annual planning cycle in alignment with broader business cadence. Manage and evolve existing SDR program processes—building on established foundations to drive scale. Partner with the team on data collection, forecasting models, and territory mapping to ensure dashboards reflect ground truth. Work with the Launchpad team to connect marketing contacts, event data, and startup relationships into a coherent view of the ecosystem. Build strong working relationships across Sales Strategy, Finance, Marketing, and Operations to bring the best internal resources to the Launchpad team. Required Experience 5–8 years of experience in Sales Strategy, Sales Operations, Business Operations, Strategy & Operations, or a related field—ideally within enterprise tech or a high‑growth environment. Deep familiarity with Salesforce CRM—including territories, dashboards, reporting, and data structures—and understanding of G4G, territory management, and operational planning cycles. Strong data skills: ability to design and build dashboards, synthesize large datasets into actionable insights, and communicate findings clearly to senior stakeholders. Advanced analytics experience—Tableau, SQL, or similar—strongly preferred. Exceptional storytelling and communication skills—turn complex operational data into crisp, executive‑ready narratives. Demonstrated experience building operational processes and SOPs from scratch, not just inheriting and maintaining existing ones. Strong program and project management skills with the ability to manage multiple workstreams across a distributed team. High tolerance for ambiguity; ability to translate directional strategy into concrete systems and execution plans. A growth mindset—actively thinking about how operational work ladders up to strategic outcomes and a desire to grow into a strategic leadership role over time. Self‑starter with strong work ethic and leadership qualities aligned with Salesforce's core values. AI‑curious and tool‑forward—default to asking "how can we make this scalable and automated?" before building something manually. Desired Experience Experience at a top‑tier consulting firm, investment bank, or in a Sales Strategy/RevOps role at a fast‑growing AI‑native startup. Familiarity with the venture capital or startup ecosystem—understanding of how VC firms operate, what portfolio company growth looks like, and how enterprise software fits in. Experience building internal enablement materials, training programs, or GTM infrastructure for sales teams. Degree in Economics, Finance, Business, Computer Science, or a related field from a strong institution. Compensation Base salary range $147,400 – $184,200 annually. In selected cities within the San Francisco and New York City metropolitan areas, the base salary range is the same and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable. Benefits Time off programs Medical, dental, vision, and mental health support Paid parental leave Life and disability insurance 401(k) Employee stock purchasing program Equal Opportunity & Accommodations Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. We consider qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring. We consider reasonable accommodations during the application or recruiting process—please submit a request via the Accommodations Request Form. #J-18808-Ljbffr 100 Salesforce, Inc.