Operations Engineer

Virtual Vocations Inc

Detail-oriented and technically curious, the full-time remote Operations Engineer will monitor and investigate production issues, analyze trends in production data, and enhance incident response communication across a global platform. Key responsibilities: Monitor the GTO Operational Dashboard, detect anomalies, and determine incident severity for ticket creation Triage and investigate production incidents, performing initial technical assessments and routing to appropriate teams Own lower-severity incidents from detection to resolution and support the TSO Lead during major incidents Required qualifications: 4+ years of experience in SRE, DevOps, or production operations within a high-availability environment Hands-on experience with Datadog or similar observability platforms and proficiency in at least one scripting language (Python, Go, or Bash) Clear written and verbal communication skills in English for incident documentation and stakeholder updates Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) Previous experience in the gaming industry, understanding live operations dynamics and player expectations

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Vacancy posted 2 days ago

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