Designer
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Designer
We are seeking a Designer to manage utility service design projects from initiation through completion and billing. This role serves as a key liaison between customers, field personnel, and internal stakeholders to ensure projects are accurately designed, scheduled, executed, and invoiced.
The ideal candidate is highly organized, customer-focused, and capable of managing multiple concurrent projects in a fast-paced environment. This is an excellent opportunity for individuals interested in utility infrastructure, construction coordination, and technical project support.
Key Responsibilities
- Manage utility service design projects throughout the project lifecycle
- Review customer requests and project notifications within company systems
- Communicate directly with customers to gather project requirements and provide updates
- Complete utility design work using GIS mapping tools and related software
- Create and maintain work orders within SAP or similar enterprise systems
- Coordinate project scheduling with work coordinators and field crews
- Provide support and resolve questions during field execution activities
- Review completed work and verify project deliverables
- Calculate billable project costs and generate customer invoices
- Respond to billing inquiries and customer questions
- Track and manage multiple projects while maintaining accurate documentation
Required Qualifications
- Strong computer skills and proficiency with business software applications
- Excellent communication and customer service skills
- Strong organizational and time-management abilities
- Ability to manage multiple tasks and projects simultaneously
- Proven problem-solving skills
- Ability to collaborate effectively with internal teams and external customers
Preferred Qualifications
- Utility industry experience
- Exposure to GIS systems, including Smallworld GIS
- SAP experience
- Familiarity with AutoCAD or similar design software
- Construction, infrastructure, or project coordination experience
- Experience supporting utility, engineering, or field operations projects
Vacancy posted 4 days ago
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