Defense Travel Management (Lodging) Consultant

Travel Management Consultant - Federal The Position Censeo is seeking a consultant to support the Defense Travel Management Office (DTMO) lodging program. These roles will focus on program management, data analysis, and operational improvement initiatives to enhance lodging program performance, data quality, and user experience. The team will support evaluation and enhancement of existing lodging programs and processes, including data collection, reporting, trend analysis, and implementation of industry best practices. This work includes supporting government travel programs, analyzing operational performance, and recommending actionable improvements to strengthen program outcomes. These positions play a critical role in ensuring the accuracy, consistency, and effectiveness of lodging program operations while supporting DTMO’s ability to manage program data, respond to stakeholder needs, and implement continuous improvement initiatives. Key Responsibilities Program and Project Management Develop comprehensive project plans, project charters, and scope documents outlining workstreams, roles, responsibilities, and timelines. Manage project execution, ensuring alignment with client objectives, timelines, and quality standards. Coordinate across stakeholders to drive delivery across multiple workstreams. Provide oversight of program performance and recommend improvements based on data and stakeholder feedback. Lodging Program Analysis and Improvement Review existing DTMO lodging programs and processes to identify gaps, risks, and inefficiencies. Analyze lodging program data to identify trends, issues, and opportunities for improvement. Apply hospitality industry best practices to recommend program enhancements. Support development of change management plans to implement program improvements. Data Management, Reporting, and Visualization Collect, validate, and standardize program data to ensure accuracy and consistency. Identify and resolve data errors, inconsistencies, and reporting gaps. Develop dashboards and visualizations using tools such as Tableau to track program performance and trends. Produce regular reports and analyses to support decision‑making. Travel Systems and Operational Support Support government or commercial travel programs, including lodging program operations. Provide support for Global Distribution Systems (GDS), including Sabre and/or Worldspan. Work with online booking tools and Ticket Management Systems (TMS) to support program operations. Ensure alignment with industry standards and best practices in travel and lodging management. Stakeholder Engagement and Customer Support Communicate effectively with internal and external stakeholders, including government clients. Support account management and client interactions related to lodging programs. Triage and respond to inquiries, providing timely and accurate information. Collaborate across teams to ensure seamless service delivery. The Ideal Candidate Project Manager Minimum of 8 years of professional experience, including hospitality industry and program or project management experience. Experience developing project plans, charters, and scope documentation. Demonstrated ability to manage complex programs and coordinate across stakeholders. Experience analyzing program performance and recommending improvements. Project Analyst Minimum of 5 years of professional experience, including hospitality or lodging program experience. Strong analytical skills with experience evaluating program data and identifying trends. Experience providing recommendations for program improvements and enhancements. Experience with account management and/or marketing of lodging programs. Project Coordinator Minimum of 3 years of hospitality industry experience, with exposure to lodging program management. Experience supporting data analysis, reporting, and operational processes. Ability to review and validate program data and identify inconsistencies. Additional Qualifications (All Roles) Experience with government or commercial travel programs. Familiarity with Global Distribution Systems (Sabre and/or Worldspan). Experience with online booking tools and Ticket Management Systems (TMS). Experience developing dashboards using data visualization tools such as Tableau. Strong proficiency in Microsoft Excel, PowerPoint, and Word. Ability to manage multiple priorities in a fast‑paced environment. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. The Location Censeo Consulting Group is based in Washington D.C. The position is hybrid, allowing employees to work from home and in the office located in the heart of downtown Washington D.C. Fine Print The salary range for this role is $60,000 – $130,000 depending on experience. Expected travel 20–40%; may increase based on business needs. This is an exempt, full‑time position. This role is subject to a hybrid or remote work schedule. Essential Physical Functions: Sitting for sustained periods of time. Light carrying: transporting items weighing less than 15 pounds from one location to another. Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on benefits can be found at Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. #J-18808-Ljbffr