Remote Production Support Analyst - Healthcare Platform

Matrix Medical Network

Matrix Medical Network is hiring a Production Support Analyst for a fully remote role in the United States. The position offers full-time salary with compensation between $69,000 and $103,000 and requires 2+ years in technical support, SQL skills, and incident management.

You will monitor the scheduling platform, own Tier 2 incident intake, and coordinate with engineering and QA. The role emphasizes HIPAA compliance, data integrity, and collaboration with internal teams and health-plan partners.

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Vacancy posted 3 days ago

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