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Receptionist

In2Great Pediatric Therapy

In2Great ReceptionistPhone Responsibilities:Answer all phone calls pleasantly and direct as neededAnswer all questions patiently and politelyCheck voicemail daily, return phone calls within 24 hours of message, relay messages left on VM to appropriate peopleIF VM is inquiring about services- fill out a new intake form with all information available from VMIntakes:Answers phone calls in a kind, knowledgeable and diligent mannerGather all information needed for new patient referralsFill out the digital intake form in its entiretyImmediately send a message in the INTAKES TEAMS to let the Head of Department know about new intakeGet insurance info regardless of in or out of network status.Send the family the "Welcome "DocuSign/Email"Additional Front Desk Responsibilities:Add to "Intake referrals by month"LOMN ResponsibilityManage the waiting areaCharting for new ClientsConversing with several departments and therapistsWeb Contact:Check Web Contact Email Daily: Start your day by checking the designated email inbox where web contact inquiries are received. Make sure to do this regularly to stay on top of new inquiries.Respond to Web Contact InquiriesCheck in clients:Check in all clients upon arrivalAlert therapist that their client arrives via teamsFiling:Assists with filing all paperwork as necessaryAssists with filing charts when necessaryIntake packetsCopy and stuff hard copies of the intake paperwork packet as needed.

Vacancy posted 3 days ago
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