Timekeeping Associate

Timekeeping Associate

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Responsibilities as a Timekeeping Associate will include:

• Process timesheets, exception events, timekeeping transactions and other adjustments in CityTime.
• Track all timesheets for final approved status and required supporting documentation for requested leaves.
• In CityTime, set up new employees, create and maintain schedules, process and maintain the approval tree.
• In CityTime, create/cease new consultants.
• Submit and follow up on Remedy tickets related to CityTime and Timekeeping and password reset.
• Generation of supplemental paycheck and pay out leave balances.
• Processing LWOPs for anticipatory week.
• Perform customer service functions that relate to the processing of time and leave for agency employees.
• Ensure agency compliance with citywide time and leave policies and contractual agreements.
• Assist in training new employees and supervisors in CityTime applications.
• Prepare and update reports and special assignments as required.

Hours/Shift: Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

Work Location: Brooklyn, NY

To Apply: Open to current NYC employees only. Please go to and search for Job ID# 781679. Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply.

Minimum Qualifications

Qualification requirements: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

The successful candidate should have the following:

• Timekeeping, payroll or personnel experience
• Knowledge of CityTime, PMS, RM0S and CHRMS
• Proficiency in MS Excel and Word
• Excellent work ethic and attention to detail
• Excellent verbal and written communications skills
• Excellent telephone skills and a professional demeanor
• Ability to work independently and meet deadlines
• Ability to work well in a fast-paced environment
• Ability to maintain confidentiality

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.