Billing Associate Specialist

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  
• Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.
  

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $ $17.00 - $18.65/hr based on experience

*This onsite position is located at Cincinnati Blue Ash Office, Cincinnati, OH **

The Billing Associate Specialist performs a wide range of revenue cycle activities across multiple clients and systems, supporting both client-specific and enterprise-wide operations. The position requires cross-training across multiple clients and performing all duties in alignment with the mission, goals, and regulatory compliance standards of Ensemble Health Partners.


Job Responsibilities :

• This role is responsible for resolving multidisciplinary claim edits-including registration, coding, revenue integrity, and billing-to ensure accurate and timely claim submission.

• Works daily electronic 277s, RTPs, failed bills, late charges, rebills, and failed claims within host systems and billing vendors, while also processing hardcopy claims and attaching required documentation such as EOBs and medical records.

• Collaborate closely with Billing and Denials Management to identify trends, recommend new claim rules and edits, and support compliant billing practices, in addition to monitoring electronic claim transfers and helping manage unbilled accounts across all systems.

• Contacting patients, insurers, and third parties for missing insurance or billing information; preparing documents for audits; updating tracking and Excel reports; and creating SOPs, policies, flowcharts, and training materials to support staff development.

• Assists with new client implementations by preparing unbilled reports and playbooks, participating in unbilled meetings, and helping drive performance improvements related to DNFB, DNFS, and key billing metrics.

• May float to cover absentee staffing needs and are expected to remain current on state and federal coding, billing, and revenue integrity changes, ensuring compliance for assigned clients and communicating updates to the team.

• Performs other duties as assigned

Minimum Education:

High School Diploma/GED Required

Experience:

1 to 3 Years


Certifications:

CRCR Required within 6 months of hire

Required Knowledge, Skills and Abilities:

• Required: 1-2 years' experience hospital billing.
• Experience in hospital operations, compliance and provider relations preferred.
• Insurance Follow-up experience
• Home health care experience (Billing side)
• Epic experience
• Medicare, Medicaid, HMO and managed care experience
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Join an award-winning company

Five-time winner of "Best in KLAS" 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
  
• Work-Life Flexibility
  
• Leadership
  
• Purpose + Values
  

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  
  
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  
  
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  
  
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  
  

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact View email address on click.appcast.io.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

Employment Disclaimers - Ensemble